Caliber - Suffolk

4.5 (3,944reviews)
92%
1600 N Main St,  Suffolk,  VA  23434

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,944)

My Experience

Great job and timely completion. One issue, one of my daytime running lights are not illuminating. I have not had the chance to check why just yet because I’m out of town but will investigate once I’m back in Suffolk. Thanks for a great job one the repairs.

Likely to Recommend

Repair Quality

Work was completed and looks great. Only issue that keeps me from marking a 10 is that one set of daytime running lights is not illuminating. Didn’t notice until a day after picking up the vehicle and have not had a chance to find out why. Once I’m back in town I will investigate and call caliber if necessary.

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Returned Clean

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Customer Service

Mike is awesome. Very helpful and accommodating.

My Experience

To each and everyone at caliber that had a part in repair of my Kia we are very satisfied in how despite fact we needed a service done your time and care my husband was more then satisfied of wort done I will be contacting y’all personally when I return ms Mercer

My Experience

Excellent repair, excellent customer service.

My Experience

My experience was very good. Everyone was very professional and helpful. Repairs were completed ahead of schedule. Paint appears to be a good match and all the body lines look even.

Likely to Recommend

Already told my coworkers how happy I am with the job

Repair Quality

Repairs were done ahead of schedule and all the gaps on the trunk are perfect!

Customer Service

Staff was attentive even with multiple customers waiting.

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Job is not complete,

Customer Service

Returned Clean

My Experience

Amazing customer service and fast response time

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Returned Clean

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My Experience

The staffs at Caliber Collision was just fantastic and overall just great service 10 out of 10

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Repair Quality

Overall great service

Customer Service

Returned Clean

My Experience

Brian and Ms Becky really made me feel like family, under the circumstances I really felt at ease when talking to Brian and Ms Becky!

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Already recommended!

Repair Quality

Outstanding service!

Customer Service

Service was so good I couldn’t believe it,Ms Beck and Brian made my experience very enjoyable!

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Repair Quality

Outstanding, the body work was exceptional.

Customer Service

Outstanding. Kept me informed on every detail.

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Returned Clean

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Returned Clean

My Experience

I wish to Thank the team of Nicole, Becky & Joe at Caliber Collision in Suffolk VA for their superb customer service, excellent personalities, smiles AND they got my car fixed in time for me to leave earlier for my beach vacation. Great job & kudos to all of the team. Thank you. Ruby Pierce

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Returned Clean

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Repair Quality

Caliber team did a great job !!

Customer Service

Returned Clean