Caliber - Suffolk

4.5 (3,923reviews)
91%
1600 N Main St,  Suffolk,  VA  23434

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,923)

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Returned Clean

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Customer Service

Very timely with keeping me abreast along repairing journey!

My Experience

Justen was a top notch professional! He kept us posted throughout the experience and wasn’t afraid to “get dirty” when explaining the repair process, Allison was exceptional at the front desk as well.

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My Experience

My vehicle looked like a new car Thanks.

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Repair Quality

Very great job

Customer Service

great job

My Experience

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Returned Clean

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My Experience

CJ and Caliber Collision team did a wonderful job getting my vehicle back in the condition it was prior to the accident. CJ made sure I was routinely updated and delivered my vehicle back to me ahead of schedule. I can’t recommend this team enough.

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Returned Clean

My Experience

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My Experience

Very kind and understanding group of people. Kept me informed the whole way through. Answered any questions I had without hesitation.

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Repair Quality

Awesome Service, kept me up to date through the entire process. And repair was done in a timely manner. I have used Caliber several times and will continue to do so.

Customer Service

Awesome, respectful, and very knowledgeable.

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Repair Quality

Great job

Customer Service

Returned Clean

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My Experience

My car looks great! Repairs were completed in a timely manner. Finished before date estimated date of completion.

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Repair Quality

Great work!

Customer Service

They let me know how progress was going the entire time

My Experience

Having to deal with situations like this is already a stressful time. But I can say that from the moment I stepped into Caliber Collision everyone from the customer service desk to the advisor was kind ,friendly courteous, and treated me very good. Even down to getting the car rental place to come pick me up it was just a phenomenal experience. No one wants to go through situations like this but Im glad that I went through it with Caliber Collision.

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My Experience

I love how they keep me posted about the updates on everything they was doing

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Repair Quality

Vehicle isn't finished yet. The supplier they use have slowing the repairs.

Customer Service

Kept in touch. Thats my #1 right there. Rather good or bad news