Caliber - Suffolk

4.5 (3,940reviews)
92%
1600 N Main St,  Suffolk,  VA  23434

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,940)

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Returned Clean

My Experience

Mark was good in letting me know where the SUV was in the shop. Thanks for delivering my ride back to me in a timely manner.

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The work looks great

Customer Service

My Experience

You guys and young ladies are the Best. I am Sooooooo Pleased with my vehicle that I will always and never forget how Respectful, Courteous and Caring you guys were about satisfying me with the job that was done. GOD’S BLESSINGS TO ALL OF YOU AT CALIBER COLLISION and Again, Thanks.

Likely to Recommend

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You Guys Are The Best and I Thank You For Making My Visit A Great One. Again I Say Thanks and Keep Up The Great Work. “Always A Pleasure”

Customer Service

Completely Satisfied

Returned Clean

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My Experience

I was updated on Monday, Wednesday and Fridays just as they said I would be. I was originally told my car would be ready by 5/15 and I actually received it on 5/5. The work done to my car was great and the color was matched perfectly. Thank you Caliber Collision

My Experience

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Likely to Recommend

But probably not the one in suffolk

Repair Quality

I was text the car was ready . When I arrived I saw overspray on several areas . Also the front bumper was not aligned properly. The mirror paint job was maybe a 5/10 and they repainted and it was maybe a 8/10 with the tape job showing in final . I was not impressed but I took the vehicle because my wife and I had been sharing vehicle for 5 weeks.

Customer Service

Ladies at front desk were nice. I went up there to look at car because i saw it parked up front like it was complete. I told the ladies my concerns , she said she would pass the info along but still after I was called to come pickup vehicle the same issues existed.

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My Experience

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The work & paint looked very good 👍

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Returned Clean

My Experience

Brian did an amazing job keeping me informed of my repairs and had wonderful customer service. Thank you

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My Experience

Likely to Recommend

This specific caliber collision is great. I have not been to others but I’ll definitely recommend this one.

Repair Quality

Cory did a great job getting the body lines matched up and did well with repairing the damaged rear quarter panel. The painter did an amazing job with blending the rear quarter panel into the bumper, door, etc. and you can’t even tell it was repaired.

Customer Service

Shannon was my guy. He was able to not only contact me on updates regarding my vehicle but did a great job explaining what was happening during different processes through insurance and etc.

Returned Clean

Likely to Recommend

Repair Quality

CJ is the best!!! He was absolutely amazing!!!!

Customer Service

Returned Clean