Caliber - Sunnyvale

4.8 (4,021reviews)
97%
438 W Maude Ave,  Sunnyvale,  CA  94085

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,021)

My Experience

I was recommended Caliber Collision by a friend of mine and I was not disappointed. My car looks better than ever. It's just like new again! The team working on my vehicle promised me a pick up date next week but fixed it 2 days early AND before the weekend. I couldnt have asked for a better outcome. :) So glad I used Caliber!

Likely to Recommend

Fraudulent business practices (Caliber in Sunnyvale) and worst customer service by telling lies and keeping money from insurance for task they haven’t done. They cannot provide proof of valid license number and warranty coverages for their sublet vendors or contractors. They would ignore replying your questions and then yell at you with bad attitudes for even asking.

Repair Quality

A lot of lies and scams with Caliber Center in Sunnyvale. Returned your car with half done job and still charge you for full amounts. Troubling and blaming their customers after taking full payments when customer tried to redeem for services that they have paid by giving very hard time on rescheduling appointment (unwling to accommodate your work schedule or drop off timeframe) and does not offer any loaner car to commute back or to pick up. Inflated prices by 50-60% higher than original estimate/ approved price from this shop for insurance frauds using customer’s policy account.

Customer Service

A lot of lies and scams with Caliber Center in Sunnyvale. Returned your car with half done job and still charge you for full amounts. Troubling and blaming their customers after taking full payments when customer tried to redeem for services that they have paid by giving very hard time on rescheduling appointment (unwling to accommodate your work schedule or drop off timeframe) and does not offer any loaner car to commute back or to pick up. Inflated prices by 50-60% higher than original estimate/ approved price from this shop for insurance frauds using customer’s policy account.

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Translated from Spanish by Carwise
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My Experience

Muy eficiente, cordiales y buena comunicación. Muy satisfecha con el trabajo.

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Angie took care of everything. Thanks.

Returned Clean

My Experience

Great attention to detail.

My Experience

Very professional. Estimates well done. Accomplished quickly. Excellent communication.

My Experience

We were welcome when we walked in the office by Jennifer and she verified info and introduced Gerson Perez to us. Gerson immediately take our car in and gave estimate and work on my car right away. The office kept us informed the progress and able to completed two days ahead. They are very professional and my car looks great. we are so pleased with the work and will tell everyone about them.

My Experience

We had a very good recent repair experience with Caliber Collision in Sunnyvale. The team was professional, communicated clearly about the work and timing, and kept us updated along the way. The car was ready when they said it would be, the repair looks clean and well done, and the pickup process was quick and straightforward. Overall, it was a smooth, hassle-free experience, and we’d feel comfortable bringing our car back there again if we needed future work.

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Returned Clean

My Experience

Car looks brand new and smells good. Paint matches perfectly with the original color.

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Returned Clean

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My Experience

Even though I just got it back today, it looks great. Everything seems to be functioning well. The staff was very informative and always updating you on the progress of your auto.

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My Experience

Fantastic experience. Your staff are all talented. The woman who assisted me at the front desk was kind and welcoming, and the tech who worked on my vehicle was extremely knowledgeable and professional. Very pleased with the repair, looks like the damage was never there! 5 stars!

My Experience

Caliber helped make a stressful time less so.

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Returned Clean