Caliber - Syracuse - East
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was very helpful and kind. The text updates are a great resource. Overall a great and easy experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was especially nice to be apprised of the progress of the repair by text. Everyone I spoke with was knowledgeable and very helpful. Highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks beautiful. Front desk (sorry I don't recall his name), and Melissa were really friendly & easy to deal with. Melissa kept me advised on the progress throughout.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks wonderful
Customer Service - 5.0/5.0 -
The front desk man (sorry, I forgot his name) was a pleasure. Melissa walked me through the damage, kept me advised of the progression via text. Virtually stress free.
My Experience - 5.0/5.0 -
Very happy with the service and work associated with my repairs. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great service thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish the process was seamless and the staff was extremely helpful and knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service from start to finish
My Experience - 5.0/5.0 -
Quick easy repair didn’t have to think too much about it shop handled everything and kept me updated through out the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Melissa was excellent. Professional and also responded quickly to my questions
My Experience - 5.0/5.0 -
Great service , great people. Overall great experience. Thank you Caliber collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great company , great people. Overall great experience.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am so happy with work done by caliber collision great job
My Experience - 5.0/5.0 -
I am very happy with the work you guys did from start to finish. The constant communication with me every step of the way was awsome.
Likely to Recommend - 5.0/5.0 -
My sister was the one who dropped my car off and she said she was very happy with the way things went that she would bring her car there if she ever needed to
Repair Quality - 5.0/5.0 -
Very happy with communication from start to finish
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I never thought the truck would have been done in 15 days. The parts man did a fantastic job finding the parts. The gentleman in the front of the shop very professional. The shop guys fixed the truck were exceptional. Good job. And the service advisor had a very well attitude and was informative. Would recommend to other people. The shop in Dewitt is the best in Onondaga county. Thanks for a job well done.
Likely to Recommend - 5.0/5.0 -
I've told people that Caliber Collision is the place for body work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
we had a great experience
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
frequent communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and worked quickly
Customer Service - 5.0/5.0 -
Top notch customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Only repair shop I will use or refer.
Repair Quality - 5.0/5.0 -
The quality of the repair was excellent. Came back perfectly repaired, and even cleaner than when I brought it in initially.
Customer Service - 5.0/5.0 -
Perfect customer service. Kept me informed every step of the way.