Caliber - Syracuse - East
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Evan Weeks from start to finish was accommodating, personal and truthful. We received daily updates and several calls from Morgan spelling out our repairs and availability of parts. Our car was finished 4 days earlier than anticipated
Likely to Recommend - 5.0/5.0 -
Great service!
Repair Quality - 5.0/5.0 -
From start to finish, my experience was beyond expectations. Evan Weeks took time to explain the repairs and the reasons certain items had to be done a certain way. I received frequent updates on the status of the repairs. The manager, Morgan also explained the parts problem and that the repairs would potentially take a bit longer. The car was completed 4 days earlier than expected.
Customer Service - 5.0/5.0 -
The personnel were pleasant and accommodating
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a really great job, thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am so pleased with the service I received at everyone at my Caliber Collision location..so helpful from beginning to the end.
Likely to Recommend - 5.0/5.0 -
Already have told people.
Repair Quality - 5.0/5.0 -
It looks beautiful. Would never know there was a problem.
Customer Service - 5.0/5.0 -
Such great service from the first call to the final conversation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me up to date constantly and was very helpful during the whole process
My Experience - 5.0/5.0 -
Melissa has been hands on from the moment I arrived to drop my vehicle off. She kept me in the loop of ever step in the process. Whenever she contacted me, she was very informative and detail oriented. I really appreciated her service. She is an asset to your company. She deserves a raise, bonus or promotion!!! Thank you Melissa
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I recently had my car serviced at the Erie Blvd location and I couldn’t be more impressed with the experience. From the moment I walked in, the staff was friendly, professional, and attentive to my concerns. They diagnosed the issue quickly and provided a clear explanation of the necessary repairs. The work was done efficiently, and all turned out perfectly! Their transparency, communication, and attention to detail really set them apart. I highly recommend them for anyone in need of reliable and trustworthy car repair service! I especially appreciated how welcoming Will and Melissa were; they went out of their way to make me feel comfortable and kept me updated throughout the entire process! Thank you both so much!
Customer Service - 5.0/5.0 -
I recently had my car serviced at the Erie Blvd location and I couldn’t be more impressed with the experience. From the moment I walked in, the staff was friendly, professional, and attentive to my concerns. They diagnosed the issue quickly and provided a clear explanation of the necessary repairs. The work was done efficiently, and all turned out perfectly! Their transparency, communication, and attention to detail really set them apart. I highly recommend them for anyone in need of reliable and trustworthy car repair service! I especially appreciated how welcoming Will and Melissa were; they went out of their way to make me feel comfortable and kept me updated throughout the entire process! Thank you both so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Kept me informed all the time. Very happy with the outcome
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work and communication all around.
Likely to Recommend - 5.0/5.0 -
I already have recommended them to coworkers.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Phenomenal customer service and communication from Evan.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff were especially friendly and thoughtful. The regular updates on progress were very much appreciated. Fantastic experience. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Will and Evan made our experience so easy! From the rental car to explaining what needed to be done, how and when. I will highly recommend this company to my family, friends and customers. Great service all around!
My Experience - 5.0/5.0 -
Quick turnaround, professional communication, answered all my questions. Great job team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Our experience with Caliber Collision went very well from start to finish. They are very detailed oriented , professional and their work was done in a timely manner (even finishing it ahead of schedule).The service advisor,Evan was wonderful and worked with us very closely to ensure a smooth experience.To our delight, they even cleaned the car inside and outside.We got it back in immaculate condition and the car looks and feels brand new - Excellent workmanship….This business comes highly recommended.
Likely to Recommend - 5.0/5.0 -
Excellent from start to finish…. Highly recommended….
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Evan kept us informed every step of the way during the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Will was great at reception, helped me every time I called and doing final paperwork. He was very efficient. Melissa was great with communication, texting and calling me. She made transaction.pleasant. She explained everything and offered for me to call if necessary
My Experience - 5.0/5.0 -
The staff at Caliber Collision made my car repair process easy and smooth. The staff (Will and Melissa) kept us up to date on the progress and helped secure a rental car. Kudos to the repair technicians, my car looks great, no sign of damage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks great. Can’t tell there ways any damage.