Caliber - Syracuse - East

4.8 (459reviews)
96%
3137 Erie Blvd E,  Syracuse,  NY  13214

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (459)

Likely to Recommend

Repair Quality

Excellent service

Customer Service

My Experience

This was the best experience ever, this team was amazing

Likely to Recommend

Repair Quality

The staff are amazing people and extremely helpful. I would definitely come back there again.

Customer Service

Amazing people

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber Collision was excellent, from my first call to William Mawson at Reception to Evan in repairs I had such a great experience. I will be recommending this business to everyone

Likely to Recommend

I have already recommended Caliber, it was a great experience.

Repair Quality

Great service, quick and fantastic communication.

Customer Service

William in reception and Evan in Repairs were so helpful in the process of getting my car fix, helping with paperwork and getting a rental.

My Experience

Great service! Nothing else to say! Totally happy with everything! Would recommend in a heartbeat!

Likely to Recommend

Repair Quality

Great service all around! Would highly recommend!

Customer Service

Top notch customer service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Evan was very consistent in terms of keeping me updated throughout the repair process. Other personnel were respectful and informative as well.

My Experience

From the start Will and Evan were amazing, they made the process so easy! Kudos to both of them from keeping informed durning the whole process.

Likely to Recommend

Repair Quality

Will was amazing! Thank you for making the repair process so easy!

Customer Service

Will and Evan were great!

Returned Clean

Likely to Recommend

Repair Quality

The staff couldn’t have been nicer, more professional or more communicative. And thank you SO MUCH for the detailed interior cleaning. My plan was to go straight to Delta Sonic and you saved me a trip.

Customer Service

My Experience

I appreciate the attention to detail and regular updates. As well as the work done to match the custom nature of the repair.

Likely to Recommend

Repair Quality

Looks like new

Customer Service

Great service and communication

My Experience

Efficient, friendly, and communicated well!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone from the the front desk manager ,Will, to the Evan ,the guy that walked me through what would be done to my car, were amazing and professional!

Likely to Recommend

Without a doubt best experience I have ever had.

Repair Quality

Great communication and the people were helpful right from the start. Didn’t have to worry about anything. They made the process very easy.

Customer Service

Very helpful and you talked constant communication of the status of my vehicle.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

All interactions were top notch. I was always able to speak with a highly trained and professional associate on all of my conversations with Caliber. They offered text updates along the way which were very helpful.

Customer Service

Excellent at every point. From bringing our car over to the finished job everything was top notch

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer support

Likely to Recommend

Repair Quality

Customer Service