Caliber - Syracuse - East

4.8 (454reviews)
96%
3137 Erie Blvd E,  Syracuse,  NY  13214

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (454)

My Experience

Excellent work, communication, and service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair was thorough and completed early. The manager communicated with us every step of the way. The car was even cleaned on the inside which in my opinion was above and beyond expectations. We would definitely recommend caliber collision and would come back if we had a future need.

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Repair Quality

Customer Service

My Experience

Likely to Recommend

I had a great experience w/Caliber on Erie Blvd. East.

Repair Quality

Car looks great and is running well.

Customer Service

The staff at Caliber are friendly, prompt, and answered all of my questions.

Likely to Recommend

There was more work that was done but was not needed. It was a slight fender bender and we only need the plastic part fixed up. Everything else was still working. They took everything a part which I never experienced that before. I did not have the option to take it elsewhere which I was not pleased about.

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff were extremely accommodating, courteous, and the work done on the vehicle was top notch.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

They did an amazing job on the repair of my vehicle.

Likely to Recommend

Repair Quality

The repair on my vehicle was absolutely great love the results.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looks brand new, it was done quickly and the office team was in regular communication! I really appreciate the hard work!

My Experience

Very courteous and efficient staff

My Experience

Great job by all. Communication was excellent and the repairs were completed better than expected!

Likely to Recommend

Repair Quality

Very good at communicating and high quality results.

Customer Service

Morgan was fantastic!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very friendly staff! Morgan was very informative.

Customer Service

Likely to Recommend

Repair Quality

Amazing had it done like two weeks quicker than quoted

Customer Service

Great

My Experience

It was a very positive experience. My Sonic was done sooner than expected. I've never had to do this before. Thank you Caliber Collision team.

Likely to Recommend

Repair Quality

The repairs were finished sooner than I expected and it looks great.

Customer Service

Everyone was courteous and I was kept informed on the progress.

My Experience

The ongoing updates were very helpful and my vehicle was done 2 weeks earlier than expected.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am very pleased with the service provided by Caliber Collision. My car was repaired in a sufficient manner and communication with staff was good.

Likely to Recommend

Repair Quality

Customer Service