Caliber - Syracuse - West Genesee

4.8 (1,519reviews)
95%
1232 West Genesee Street,  Syracuse,  NY  13204

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volvo

Reviews (1,519)

Likely to Recommend

Always excellent service, customer care, and results. Thank you. That's enough - good-night.

Repair Quality

Everything is fine - the car looks great. A new problem has surfaced - the driver side/front door will not lock. The fab still works for the other three doors. I have an appointment for this.

Customer Service

Everyone was professional and courtious.

My Experience

Excellent customer service, quality work and timely completion.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely recommend

Repair Quality

We always have had great service from Alan Byer/Caliber Collision. They ALWAYS go above and beyond. We can’t say enough good things about the service and work that they do. We were constantly informed with texts with photos and phone calls.Highly recommend.

Customer Service

Returned Clean

My Experience

Awesome 👍 I would recommend you guys to my friends and family.

Likely to Recommend

Again very impressed!

Repair Quality

Very satisfying and will recommend to my family/friends. I was please to see my SUV was in the same condition as I bought it.❤️🚗👍🤗

Customer Service

Very friendly and I was always informed about my vehicle progress via text/🤙

Returned Clean

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Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great communication. Car came back clean inside and out.

Customer Service

Nate and Jamie were great to work with.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Amazing work from start to finish!

Customer Service

Too notch customer service and communication from start to finish .

Returned Clean

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Returned Clean

My Experience

From beginning to end I had a good experience and would highly recommend caliber collision. I’m walking in the door customer service was very helpful and pleasant. Nate was very knowledgeable about the estimate and spot on with what needed to be done. Caliber texts kept me informed every step of the way and up-to-date regarding timing of vehicle readiness. Frank was super helpful and made sure that I was satisfied with how the car looked at pick up answered all questions to complete satisfaction. Everyone was patient and kind. Thank you , it is apparent from start to finish that caliber has high standards which has earned my repeat business if ever needed again.

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Nate and Jamie were awesome throughout the whole process! I highly recommend Caliber Collision!

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Customer Service

My Experience

Nate and Jamie did a great job locating my parts and taking care of all my needs