Caliber - Taylor

4.9 (137reviews)
99%
202 Mustang Cove,  Taylor,  TX  76574

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (137)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional communication throughout the repair process, with frequent text updates and daily progress reports keeping them well-informed. The quality of repairs receives outstanding feedback, with vehicles looking brand new and paint matching perfectly. Timeliness is a major strength, with most repairs completed ahead of schedule. Customer service excellence is repeatedly highlighted, with staff described as professional, friendly, and going above and beyond expectations. The cleanliness of returned vehicles, including detailed interior and exterior cleaning, exceeds customer expectations. Many customers express high satisfaction with the stress-free experience and would highly recommend the service to others.
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"Absolutely the best customer service I have ever experienced."
"20 out 10 beyond highest satisfaction"
"... schedule. The workmanship was outstanding, and the customer service exceeded expectations. The representatives demonstrated courtesy, efficiency, ..." Read more
"... accident can be a wonderful experience, this one was. Your staff is so personable and helpful. I will recommend you to my friends." Read more
"The best customer service"
"Earlier than originally planned"
"It was ready earlier than expected."
"Before time and looked tip top!"
"Eleven days from accident to driving the car again. Unbelievable!"
"Yes! It was ready a week before they had originally mentioned!"
"They sent me text messages on the progress of my car repair and kept me informed the whole time."
"I was updated daily about progress. Something I have never experienced before."
"Frequent text with updates"
"The text updates are awesome!"
"Constant updates on status."

Likely to Recommend

Repair Quality

The lines of the car do not completely match and there was a lot of dust left in the vehicle after we picked it up

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Outstanding customer service and surpassed all expectations on the quality and speed of the repair work!

My Experience

They were great at communicating

Likely to Recommend

Repair Quality

Great service with great people. Couldn’t ask more for this team. I love their environment and how they are striving for a goal - to satisfy people with their skills.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very friendly, and completely my repair quickly.

My Experience

Excellent customer service, awesome courtesy shuttle (in-town), and consistent follow up via text and phone call. Happy to know that this caliber collision location is In Taylor, Texas, Texas and I will use them again!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team that handled my truck repairs went above and beyond what I expected, fixed parts I didn't know were damaged and my truck looks better than when I bought it!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Neil was great! He kept me updated during the entire process. The vehicle looks amazing, you would never know it had been damaged. Thank you for a job well done. I will definitely recommend this location to my friends and family

Likely to Recommend

I have been to 2 different caliber locations within the last 3 years and hands down the Taylor Texas location was by far the best experience

Repair Quality

Customer Service

Returned Clean

My Experience

So far the car like new again and Neil and the receptionist were amazing so bottom line is treat people like you wanna be treated. Thank yall

My Experience

Repair was done in the timeframe that it was promised and lower than the estimated cost. I would recommend to anyone.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Excellent work! They even cleaned the interior!

My Experience

Their work on my car was awesome. They kept me informed throughout the whole process and even finished early...five stars.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car looks great. Thank you, Neil!

Likely to Recommend

Repair Quality

Neil was very helpful and courteous throughout the journey.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Really helpful people through the whole process

Customer Service

Returned Clean

My Experience

Great service! Very satisfied!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean