Caliber - Taylor

4.9 (190reviews)
99%
202 Mustang Cove,  Taylor,  TX  76574

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (190)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text updates and proactive status notifications throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new upon completion. Timeliness was a standout strength, as many vehicles were completed ahead of schedule, often by several days or even a full week. Customers also appreciated the professionalism, friendliness of staff, and the added touch of vehicles being cleaned and detailed before pickup. A few customers noted minor concerns such as interior dust, small cleanliness issues, or occasional delays due to parts, but these were exceptions to an overwhelmingly positive experience.
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"Absolutely the best customer service I have ever experienced."
"... finish, and they kept me updated throughout everything. My vehicle looked amazing when I got it back, and you can tell they really pay attention to detail and take pride in their work. Everyone I interacted with was professional, kind, ..." Read more
"Outstanding customer service and surpassed all expectations on the quality and speed of the repair work!"
"... while it was being repaired. Super fast service. Best experience with auto repair Ive ever had by far! Customer service was amazing" Read more
"Superb customer service and workmanship And attention to detail. Robert"
"Eleven days from accident to driving the car again. Unbelievable!"
"Yes! It was ready a week before they had originally mentioned!"
"My truck was finished sooner than expected and i appreciate the transparency with the process"
"Earlier than originally planned"

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Returned Clean

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My Experience

My Experience

Jen was great to work with. Repair was done quick. The repair on the car is outstanding. I highly recommend the new Caliber Collision in Taylor Tx. 4 Stars across the board for me. Thank yall very much.

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Repair Quality

Great people. Great work. Very quick

Customer Service

Jen was great

Returned Clean

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Very friendly, accommodating staff, provided ample information about repair and coverage

Returned Clean

My Experience

Words can’t express how impressed and pleased I am with my experience at caliber. Neil and the whole team who worked on my daughter’s vehicle were amazing. My car was fixed promptly with daily updates to keep me informed of any and all progress. 10 out of 10 experience from the day my car arrived to the day of completion. Friendly and courteous staff in the office as well. Keep up the good work caliber Taylor, I will never take my vehicle anywhere else. Thank you for taking such great care.

My Experience

Jen did a great job keeping me posted on the status of my truck and helping navigate with the other parties insurance. The truck was completed on time and cleaned very thoroughly with all repairs completed.

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Repair Quality

Jen did a great job keeping me posted and working with the other parties insurance. The truck looks great

Customer Service

Returned Clean

My Experience

Looks great, drives great…..pleased to be back to normal.

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My Experience

Job well done and thank you

My Experience

They were great kept me updated and they were fast on getting parts to and the car ready to go I will take all cars there

My Experience

Made an inconvenient situation of having your car repaired super easy and convenient! They help with your rental and transportation. Also went above and beyond and cleaned my car while it was being repaired. Super fast service. Best experience with auto repair I’ve ever had by far! Customer service was amazing

My Experience

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My Experience

Neil and the team are extremely conscientious and helped to make a difficult situation much easier to deal with. The car looks great, but I was even more impressed with the top-notch customer service. The best repair experience I’ve ever had-and they had the car ready a week ahead of schedule!

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My Experience

The people in Taylor were very wonderful and helpful to me.

My Experience

Communication was great, seamless repair process.

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Returned Clean

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My Experience

Service was done quickly and efficiently! Highly recommend!

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Repair Quality

Neil was amazing to work with, I would give higher than a 10 if I could! Amazing service!

Customer Service

Returned Clean