Caliber - The Woodlands
In operation 29 years, 16 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I had a great experience and my car turned out great! The only thing is that I wish I would have received more updates on my car to have more of an idea when it was going to be ready/to see where they were with it each day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service provided was exceptional, and the staff demonstrated remarkable professionalism. I was consistently updated throughout the process, and the car was fixed earlier than expected. Alex, in particular, provided outstanding assistance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff demonstrated exceptional professionalism. The project was completed in a timely manner. The work delivered was of excellent quality.
Customer Service - 5.0/5.0 -
The team's performance was exceptional, demonstrating a high degree of professionalism and reliability.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Communication to me about vehicle repair status could have been better
Customer Service - 4.0/5.0 -
Same comment about communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
a few things were not fixed in the repair.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience with good updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated how nice and accommodating everyone was
My Experience - 5.0/5.0 -
Fast, friendly and fair service good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mr. David Hatfield @ Caliber Collision followed the Mission Statement of Caliber Collision Company. From the first time i entered the business all employees were very courteous and professional. David kept me in the loop when it came to work on my truck. From day one he informed to the status until i picked up my truck. Caliber has some very unique employees who go out of their way to make you feel appreciated. Mission Statement "To be the most trusted automotive service provider in every community we serve". 2. Core Purpose Restoring the Rhythm of Your Life®: This is the foundational philosophy designed to turn the stressful experience of a car accident into a manageable process by getting customers back on the road safely. 3. Key Pillars Customer Experience: Providing high-quality repairs, accurate estimates, and on-time delivery while reducing the hassle and stress of car care. Teammates (Employees): Investing in employees through a "family-like" culture, offering safe, positive work environments, competitive pay, comprehensive benefits, and extensive training/leadership development (e.g., I-CAR, ASE certifications). Communities: Serving neighbors through initiatives like the NABC Recycled Rides® program (gifting vehicles), local food drives, and supporting first responders. [ 4. Strategic Model Components Limited Lifetime Warranties: Standing behind repairs to build trust.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Love the customer service and communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Pedro extremely professional and courteous. He explained repairs required, process, and maintained terrific communications. “10” Quality of repairs exceptional. Highly 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was done well
Customer Service - 5.0/5.0 -
Kept me updated of progress