Caliber - Torrance - W 190th
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The job well done. My car looks brand new again. Thank you so much for a great communication doing the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike was great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0 -
Repairs look great but car still has an issue pulling to the right.
Customer Service - 0.5/5.0 -
Can't seem to get their attention. Shop has no voicemail. Messages don't get returned. Very difficult getting status. Car took seven weeks due to operational issues, supply chain problems notwithstanding. I still have a issue but no one will call me back
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job when it came to the painting and fix
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Michael took very good care of us and my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Handled well throughout the process.
Customer Service - 5.0/5.0 -
Miguel Gutierrez service was exemplary even though I know he was extremely busy with many customers.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Only negative is that repair coordinator was difficult to contact.
Customer Service - 4.5/5.0 -
Same as 1st question.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
Due to pandemic parts were so slow regardless pandemic, short of inventory. I never used after market parts. All genuine parts still need to be shipped and repair how it was built. No all good. There are some few things not satisfied but, I am extremely busy at the moment.
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
It was nightmare deal with bodyshop. Lying and dishonest to the customer.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
bumper and head light paint was perfect done
Likely to Recommend - 5.0/5.0 -
I would definitely recommend them
Repair Quality - 5.0/5.0 -
Great. On time and very personable
Customer Service - 5.0/5.0 -
Good and timely communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
so polite and respectful, kept me up to date