Caliber - Torrance - W 190th
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Found a small amount of damage to paint on area away from where the work was done
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0 -
not a reliable /professional team
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
very unprofessional team ;unable to assess quality of work
Likely to Recommend - 5.0/5.0 -
Amazing service!
Repair Quality - 5.0/5.0 -
Great!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
before it was Caliber, I would highly recommend before it became Caliber...when I went to Caliber in Carson for estimate, the person I had an appointment with was not in and the person that was there, said he'll be with me shortly and helping another customer and I sat in my car in the hot sun for over an hour and I left
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
Contacted once in 15 days
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
When I brought in the car, my person estimated 2 ~ 3 weeks. but it took 3 months. I incurred 2 month of out of pocket rental car, and 3 month of car payment which is about 10K. The representative even got fed up giving same excuses. It was not the covid delay of the parts. parts from mercedes got there on time, it was just not being fixed at your warehouse, and I had to pay for your company's inefficiency.
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Wish I could put a ZERO! Will be telling people to not go to caliber especially this location.
Repair Quality - 3.5/5.0 -
Repair quality on my car is not bad. Very upset that I had to be the one to call the dealership 3 different times to get the right parts since the service advisor couldn’t do it right.
Customer Service - 0.5/5.0 -
Horrible customer service. Service advisor told me “you can survive another weekend with your car” Victor was good, helpful.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair
Customer Service - 5.0/5.0 -
Nice