Caliber - Torrance - W 190th

4.8 (2,454reviews)
95%
4302 W 190th St,  Torrance,  CA  90504

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Mercedes-Benz
Mercedes-Benz Elite

Reviews (2,454)

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My Experience

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Customer Service

I have just picked the vehicle up and have barely driven it. From all outward appearances, the vehicle seems just fine. All the people I dealt with at Torrance Caliber were very nice and extremely helpful.

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Repair Quality

Very grateful for the team at Caliber 190th!

Customer Service

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will only use Caliber for work or personal moving forward. the entire team was wonderful.

Repair Quality

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Returned Clean

My Experience

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Returned Clean

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Repair Quality

Everything it’s good and good service

Customer Service

Very satisfied

My Experience

Andrew completed the transaction very nicely. The repairs to my vehicle seemed above satisfaction.

Likely to Recommend

Competition is high in this industry, however, you came highly recommended by Mercedes So. Bay and my advisor, Frank Perry. I wish my experience was better in the areas mentioned. I know these are small things, but it's important to me.

Repair Quality

I am fully satisfied with the repair.

Customer Service

David facilitated the drop, and Andrew the pickup. Both great.

Returned Clean

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Repair Quality

Great job

Customer Service

Returned Clean

My Experience

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My Experience

Advisor took very god care of my vehicle. Updates on time. He promised to text me Tuesdays and Thursdays. I am very happy with the services provided

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Repair Quality

I am very happy with the work performed on my vehicle

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My Experience

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Returned Clean

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Customer Service

Service was great throughout the process. However, we were told Caliber would have our rental car returned, which apparently did not happen in a timely fashion and caused unnecessary time and stress to resolve.

My Experience

The front desk woman(kept meaning to ask her name) was so helpful as was everyone I dealt with. I accidentally erroneously got a message that my vehicle was ready and had to come back after they calibrated it, but they had it up front and waiting for me when I got back to pick it up.

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Repair Quality

Service was great. Everyone was very positive and helpful.

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Returned Clean

Likely to Recommend

Incomplete repair. Rear number was not repaired.

Repair Quality

The repair is incomplete.

Customer Service

Great proactive communication but one call did not provide an adequate resolution.

Returned Clean