Caliber - Torrance - W 190th
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The car looks great. The communication with David Lopez was poor and he didn’t update me often or let me know there would be a delay of a week for my car. Two times he said he would call me the next day and both days he was actually out including the day I picked up the car which I thought was strange that he didn’t mention it either time. At one point the receptionist said the general manager would call me back and he never did. Overall it was a good experience, despite those little things.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The TEAM at Caliber was fantastic. They did an amazing job on my vehicle...it's like brand new!
Customer Service - 5.0/5.0 -
From the moment I walked in the door I was treated well. Great customer service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
David Perez, made this transition smooth for me. No interruption!!
Customer Service - 5.0/5.0 -
No complaints, overall the best experience.
Likely to Recommend - 5.0/5.0 -
I have already told many people, as well as their general manager, I would use them again in a heart beat.
Repair Quality - 5.0/5.0 -
Great communications. Caliber went out of their way to make me aware of all changes, and wanted to make sure I was satisfied with every turn. The end product was outstanding.
Customer Service - 5.0/5.0 -
Outstanding, they really take care of their customers needs.
My Experience - 5.0/5.0 -
The car repair looks great I’m very happy with the job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
My one big concern: cost. Very expensive.
Repair Quality - 5.0/5.0 -
Looks good!
Customer Service - 5.0/5.0 -
Satisfied. David Lopez is good
Returned Clean
My Experience - 5.0/5.0 -
Dave did a fantastic job following up with me and gave me updates on what’s going on and deliver the car ahead of schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
David was amazing and took great care of my vehicle .
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jeff was very helpful in keeping me informed on the work being done on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The body repair team was amazing! The work they did was amazing and most importantly it was done on time. The office staff including Mr. Jeff and David were all extremely helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mr David Lopez did an excellent job with my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Melissa customer was excellent from first day I walked into Caliber Collision. David Perez was professional and customer service was excellent. Thank you for your professionalism and dedication to repairing my Mercedes!
Repair Quality - 5.0/5.0 -
Fast & Great Service