Caliber - Tucson - E Tennesee St

4.8 (2,907reviews)
97%
3761 E Tennessee St,  Tucson,  AZ  85714

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,907)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as leaving vehicles looking brand new or better than before the accident. The team received high marks for professionalism, friendliness, and genuine care. Communication was a standout strength, with daily or regular text updates keeping customers fully informed throughout the repair process. Many customers highlighted that their vehicles were completed ahead of schedule, often a week or more early, which was greatly appreciated. A few customers noted minor issues such as incomplete repairs or cleanliness concerns at pickup, and occasional miscommunication, reflecting areas customers feel could be further refined. Overall, the vast majority expressed strong satisfaction and a high likelihood to recommend the shop to friends and family.
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"... with was kind, professional, and genuinely helpful. The repairs were done beautifully, and the whole experience exceeded my expectations. Thank you for treating ..." Read more
"Excellent courteous business with expert repair."
"I am very pleased with the friendliness, professionalism and bodywork done at Caliber Collision. They worked on my 2022 ..." Read more
"Great to work with! Fast and accurate work! Friendly and eager to work with the customer! No problem whatsoever!"
"The work was completed in a timely manner. The repairs looked as good as new, and the vehicle was returned washed! The staff is congenial and helpful."
"Work completed a week earlier than promised"
"... providing me updates on the progress on my car repair. My repair was completed a week ahead of schedule. I was delighted with how wonderful my car looked ..." Read more
"Worked hard to get us in and out very quickly! Parts were delayed but still delivered finished work before promised!"
"... experience was AMAZING. Kept me updated on progress and even got my car done 2 days earlier than predicted! I will recommend to anyone needing body work or a ..." Read more
"It took far too long"
"... Collision stays in touch throughout the whole repair, they consistently send messages to inform you of their progress on the repair. That way you know exactly what is ..." Read more
"Communication and timeliness were outstanding. Best car repair experience we have ever had. Coordination ..." Read more
"Excellent communication, I knew what to expect every step of the way. Work was completed ahead of schedule, like new! Great ..." Read more
"... did an amazing job with the repairs on my vehicle. I was kept updated and informed with anything concerning the vehicle. I was told if there were any issues to come back ..." Read more

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Returned Clean

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Excellent service, excellent interface with the customer, right on time.

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My Experience

They did not fix my rearview camera and they left a huge crack in my windshield. There is nothing worse than getting your car back from a shop who is repairing it from a car accident with damage that you now have to file a claim with your insurance to fix. Completely dissatisfied. I would never use this business again and I would warn others not to either.

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My car was returned not completely repaired tire and back camera still damaged and with new damage a cracked windshield.

Customer Service

When I voiced my concerns I was told it wasn’t your responsibility it’s mine

My Experience

Christina was amazing from the moment I dropped off my vehicle to the moment I picked it up. The female employee at the front desk was also very friendly and made me feel comfortable and at ease.

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Christina was absolutely amazing! The woman at the front desk made me feel very welcomed and comfortable! Thank you so much ladies!!!!!!

Returned Clean

My Experience

Great service, Extremely professional and I appreciated the progress reports throughout the process, My car looks showroom ready, extremely satisfied and highly recommend.

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Thank you patrick! For making the experience as smooth as possible, and always being so responsive in answering all my questions! Thank you so much! I really appreciate it! :) I definitely do recommend caliber collision on Tennessee rd.

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Returned Clean

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Best repair experience I’ve had. (Though luckily, I haven’t had a ton)

Repair Quality

The repair looks great. They were able to restore my vehicle to before-the-wreck appearance.

Customer Service

Caliber was easy, efficient, and went out of their way to make the experience convenient for me.

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The car was finished early and they kept us up to date every step of the way. Christine was amazing!

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Returned Clean

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My Experience

Profesional, excelente communication trough all the process nice job amazing performance

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Very good customer service and communication. My vehicle was finished before the estimated date which was very helpful. The work on my vehicle was better than expected and happy everything went smoothly.

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Returned Clean

My Experience

A great and attentive team.

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