Caliber - Tucson - Oracle Rd

4.8 (267reviews)
97%
3959 N. Oracle Rd,  Tucson,  AZ  85705

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (267)

My Experience

I gave Anthony the benefit of the doubt regarding the delays. However, not calling me regarding a delay in a part —sent a text I didn’t receive until after turning in my rental—wasn’t very professional. Also when I picked up my car the rear passenger tire was almost flat. I went up a few blocks and had to put air in it. It had 6psi only in it.

Likely to Recommend

Repair Quality

Customer Service

I think I was told what they thought I needed to hear instead of the truth.

My Experience

I appreciate all the work that was done on my car, and how kind and professional everyone was!

My Experience

Great job Simeon. So thankful for you and your service. God bless you, and Happy 250 years of Gods amazing hand over America.

My Experience

Anthony was very professional and kept me updated on the status of my vehicle.

Likely to Recommend

Repair Quality

Excellent, professional customer service. Thank you.

Customer Service

Excellent, very informative.

Returned Clean

My Experience

My Experience

Simone was informative, kept me up to date on what was happening with my vehicle. We were very pleased with the repair.

Likely to Recommend

Seamless from beginning to end

Repair Quality

Very pleased with our repair. Simeon kept me informed and made suggestions. Easy to work with.

Customer Service

I felt the staff was concerned with my need to have the vehicle fixed h way I wanted it.

Returned Clean

My Experience

All came out fine. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything went smoothly and in a timely manner, from estimate to repair. Customer service was great! Happy with my overall experience!

My Experience

Likely to Recommend

Repair Quality

Quality work , satisfied with results

Customer Service

Returned Clean

My Experience

Anthony communicated through the whole process and was very accommodating. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional and friendly staff. The job was done correctly. They kept us informed along the way. I would highly recommend this company to my friends and associates.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for being honest about parts not fitting and taking extra care to make sure it was done correctly

Likely to Recommend

Repair Quality

Communication was not what I would expect. I had to call to find out information on my car. Was told it would be done, but was not updated until I called that it would be a few more days. I also just notices that when the back panel was taken off on the hatch back door there was a dent made that wasn't there before. The dent is from the inside going out. The original dent is going from outside to inside. After the quote went up $2000. I decided to not get fixed at this time.

Customer Service

As stated earlier lack of communication

Returned Clean

My Experience

I felt immediately comfortable in the presence of Simeon. He communicated well and gave us updates. The result was flawless. Thank you 🙏🏻 Simeon and crew!

My Experience

The on going communication was superb and it meet my expectations

Likely to Recommend

Repair Quality

I was told to return to complete the clips of the front bumper that was not completed during the expected time frame .

Customer Service

Communication was good on text but the work went over a day with no return phone call .

Returned Clean