Caliber - Tustin

4.8 (8,094reviews)
95%
5 Auto Center Drive,  Tustin,  CA  92782

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Kia
Lexus Authorized
Scion
Toyota

Reviews (8,094)

Likely to Recommend

Repair Quality

The vehicle was released and still had visible damage. Randal took back the car with no question and it was finished within a week. Without the delay I would have given 10 stars.

Customer Service

Returned Clean

My Experience

Tony Morin is the best of the best! His professionalism, experience and overall communication is superb! It was a process I felt was straightforward and easy to be a part of on my side. The quality of work shows. My car repair came out perfect with no issues once completed. I could recommend him to anyone at this Caliber Collision! 10/10 Service.

Likely to Recommend

If I could, Id always recommend

Repair Quality

Best service from the best technician being Tony Morin! 10/10.

Customer Service

Fully satisfied in the work and professionalism

Returned Clean

My Experience

while I of course would have preferred the repairs were completed by the initial estimate, it doesnt seem unreasonable moreover, customer service was great, especially Landon's text message updates and the carwise status portal vehicle looks and drives great!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Moon Chung was an amazing advisor! Excellent service and well communicated

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tony was the BEST! EVER!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was so impressed with the ease of this process. I was kept updated on the progress and my car was done 2 days before the estimated time. If you ever find yourself in need of a car repair, I definitely recommend.

Likely to Recommend

Repair Quality

Great service very friendly staff. Really appreciated all the updates I got. My car was even done early. Would definitely recommend.

Customer Service

Great service very friendly staff. Really appreciated all the updates I got. My car was even done early. Would definitely recommend.

Likely to Recommend

Repair Quality

Moon and the team were great at keeping me informed throughout the process and working quickly to repair my bumper. I appreciate your time and effort to restore my Mazda!

Customer Service

Moon and the team were easy to work with and answered any questions I had.

Returned Clean

My Experience

Timely and appropriate communication by Landon. Completed repairs ASAP. Repaired area look like new.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

10/10 repair, looks good as new!

Customer Service

Johnny was a wonderful representative, very knowledgeable, always had the right answers, and immensely friendly!

Likely to Recommend

Repair Quality

Johnny went above and beyond, communicated with me the whole way. Very satisfied

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber collusion, it's very well done and very fast with repairing cars. They repair my car one week. When I just gave them my car, they finished it very fast

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience with Caliber Collision was great, although my repairs took longer than expected it wasn’t Caliober Collisions fault, they tested the vehicle when it was returned to them from the dealership and noted that the work wasn’t done correctly and sent it back. Tony was absolutely wonderful to work with, he provided multiple weekly updates, called and texted to ensure I was up to date and was overall very friendly. Highly recommend using them for any collision repairs!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We are very happy with the work of Caliber Collision in Tustin. Landon did a great job communicating periodically any updates on the progress of our car. I plan to bring my other vehicle to have some minor work done.

My Experience

I had a pleasure experience at caliber collision, staff was very friendly and always keep me updated on the progress of my vehicle I would recommend all my friends and family to this location!

Likely to Recommend

100%

Repair Quality

Excellent service

Customer Service

Good communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service