Caliber - Tustin
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was kept updated on the status of my vehicle. Much appreciated
My Experience - 5.0/5.0 -
Landon was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Landon kept me up to date on the status of repairs
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Moon Chang was amazing, always keeping me on the loop with everything, always answered my questions, it was also easy getting in contact with him. He was great and very professional
Likely to Recommend - 5.0/5.0 -
I would recommend Moon, he was a delight and a true professional
Repair Quality - 5.0/5.0 -
overall the repaire were great, my car looks brand new
Customer Service - 5.0/5.0 -
Moon Chang was always in contact with me and keeping up to date with all the relairs
My Experience - 5.0/5.0 -
Muy atentos y resuelven tus dudas muy buen servicio de parte del señor tony y de los demas trabajadores
My Experience - 5.0/5.0 -
Thank you Randal for all your effort.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Moon and Ruby were great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Moon and Ruby were great
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Moon Chung was excellent. He explained all the work that would be completed, provided updates throughout the time my car was being repaired and went above and beyond to ensure I was happy with the work and kept me informed. Moon made the process very easy and I greatly appreciate his efforts and assistance.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Moon was always communicative during the whole repair process, letting me know what was happening. I didn’t go as quickly as they originally thought, but none of those delays were their fault. Final job looks spectacular.
Likely to Recommend - 5.0/5.0 -
I’m actually bringing in a 2nd family car for a small repair
Repair Quality - 5.0/5.0 -
Quality of the repair was great. Communication from my advisor Moon was great. My only concern regarding the job was the use of some aftermarket parts that the insurance company pushed to keep costs down.
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0 -
Worked with Landon and Moon and they were both great in communication and efficiency in getting my car back quickly following repairs.
My Experience - 5.0/5.0 -
I had such a great experience with Caliber Collision, especially with Tony! He was extremely helpful throughout the entire process and made an already stressful situation so much easier. They have done Great job restoring my 2023 Toyota Sienna to it's original. Thanks Tony and the rest of his technician team.
My Experience - 5.0/5.0 -
Caliber Collision did a great job on my repair. The team was friendly and professional, and their automated updates kept me informed every step of the way. Whenever I called with a question, Randal provided the information I needed. The work was completed promptly, and I’m very happy with the result. My only concern was that the receptionist came across as unfriendly. Aside from that interaction, everyone was courteous and helpful. Thank you, Caliber Collision, for a great experience. I’d give you five out of five stars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks good after the bodywork though I am monitoring post-repair for a while.
Customer Service - 5.0/5.0 -
Mr. Moon Chung was very professional, helpful, and proactive. He made a stressful process much easier.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber was great especially Landon. He was very communicative on the process and finish date and the car looks great.
Customer Service - 5.0/5.0 -
I love how communicative they were and that when Landon would text me he would let me know it was him vs the automated system. He kept me up to date on my cars progress. The only down side is the automated system and that you cant edit the estimated finish date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Landon and his team were very helpful and totally on top of everything. He kept me updated along the way and made great progress on my car every day to get it back to me in a reasonable amount of time. His manager also followed up with me to make sure everything went smoothly as well. This team really cares about providing great service!