Caliber - Tustin

4.8 (8,096reviews)
95%
5 Auto Center Drive,  Tustin,  CA  92782

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Kia
Lexus Authorized
Scion
Toyota

Reviews (8,096)

Likely to Recommend

Repair Quality

Caliber was great especially Landon. He was very communicative on the process and finish date and the car looks great.

Customer Service

I love how communicative they were and that when Landon would text me he would let me know it was him vs the automated system. He kept me up to date on my cars progress. The only down side is the automated system and that you cant edit the estimated finish date.

Likely to Recommend

Repair Quality

Landon and his team were very helpful and totally on top of everything. He kept me updated along the way and made great progress on my car every day to get it back to me in a reasonable amount of time. His manager also followed up with me to make sure everything went smoothly as well. This team really cares about providing great service!

Customer Service

My Experience

Landon was an excellent advisor. Kept me well informed, felt he was very trustworthy and returned to him the next day for another vehicle. Would recommend your company and Landon specifically to my friends

Likely to Recommend

Repair Quality

Customer Service

Landon was great and kept me well informed throughout. Very friendly and trustworthy.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you, Randall for co tasting me every step of the way with this repair. You and Caliber are the best! MJT

Likely to Recommend

Repair Quality

Landon and Ruby are the best ! Great customer service and efficient communication

Customer Service

My Experience

Randall helped me out and was awesome. Even stayed past operating hours so I can pick up my truck after work.

My Experience

Moon was very methodical on what was the damage and probable time to fix along with the cost.

Likely to Recommend

Repair Quality

Landon is great - so professional by paying attention to every detail.

Customer Service

Returned Clean

My Experience

The entire team was very helpful. They explained every step of the process and kept me updated as my Jeep progressed through the repair process.

My Experience

Thank you Landon, Nancy, Matt and their team for being amazing! The receptionist is fantastic, love her!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

This was quite a long process, to no fault of Caliber. Tony was extremely communicative and made sure I knew the status of my vehicle and the claim at all times.

Returned Clean

My Experience

Randall is amazing to work with - especially when I have my second car at Caliber which is both fortunate and unfortunate. I am confident my vehicles have been and will be taken great care of. Great team to work with!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Landon did a great job in taking in the car and communicating the status of the repair. The repairs look great.

Likely to Recommend

Repair Quality

Customer Service

Landon Fritz communicated well and was easy to work with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Overall good experience. I don’t like they can’t tell you if there is any true problems with the actual motor. If you get hit by the motor you kind of want to know exactly what all was damaged.

Repair Quality

Front bumper isn’t attached all the way the way it was before

Customer Service

They treated me very well. Only problem was timing to get the car. Especially because my sister was in town and it affected my time.

Returned Clean

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service