Caliber - Tustin
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Johnny did a fantastic job. He is very professional and I’m grateful that my car was repaired here and it showed up in a like new condition, which surprised me.
My Experience - 5.0/5.0 -
My Service Advisor Randall was terrific! Very professional, communicative and got my car done quickly. Good old customer service is a rarity and I appreciate Randall’s great attitude.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service advisor- Mr Moon was excellent, providing timely updates and realistic timeliness, clearly explaining the logistics involved. ☆☆☆☆☆☆
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated the outstanding service I received from Johnny. He kept in touch with me on the status of my car and met the timeline he had shared with me. I was very impressed and would definitely recommend Caliber Collision to others.
Likely to Recommend - 5.0/5.0 -
Triple A (my insurance carrier) referred me. Based on my experience, I would definitely recommend others to Caliber Collision.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Johnny was excellent. He explained everything thoroughly and kept in communication with me throughout the repair process.
My Experience - 5.0/5.0 -
Mr. Jonny Hernandez is very knowledgeable , follow through properly. He tried his best and job well done. All staffs very kind and courteous , eager to help out. Reception room is clean and quiet. Coffee , water and even pop corn helped me to calm down. Thank you!
Likely to Recommend - 5.0/5.0 -
Very good!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Professional, kindly very good!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
This is the second time my car got damaged and both times Caliber Collision repaired the damages very nicely in a timely manner. They are very professional and knowledgeable. I would recommend Caliber Collision in the future since they are recommended by Tustin Toyota.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Took long them to find parts. Still waiting for window liner.
Customer Service - 4.5/5.0 -
Would have liked more updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Moon was amazing to work with. He was so friendly and understanding. Always providing updates and such a joy to communicate with. Thank you so much for having such a value member on your team!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Consistent in giving me daily updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Randall was very nice and kept me updated.