Caliber - University City
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
See prior comments
Customer Service - 3.5/5.0 -
This was my 3rd or 4th time working with CC on Market St, and my other times were better experiences. This time around, I would call to check on status and not receive a call back, I was given a date for the car to be ready, to call back and find out that the wrong part had been ordered and so the date got pushed back but I would not have known if I did not call. When I picked up the car, the strike plate for the trunk door was not correct that was easily apparent on testing opening and closing the door. The replacement Rav4 emblem was placed on noticeably crooked. And I later found out that the retractable trunk cover was not put back in my car, so had to call to chase that down. Not the quality of service and repair that I am used to.
Likely to Recommend - 5.0/5.0 -
my second time using caliber and already have been recommending
Repair Quality - 5.0/5.0 -
Great staff and quick turnaround.
Customer Service - 5.0/5.0 -
easy to communicate
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mr. Yasin provided excellent customer service. He explained everything and answered all questions. Because of my experience, I recommend Calibur Collision.
Likely to Recommend - 5.0/5.0 -
I had a good experience and the work looks great.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mr. Yasin provided wonderful customer service. He is friendly, competent, efficient and explained about the work. He even polished my headlights when I asked if he knew of a way to make them less cloudy. Mr. Yasin cares about customers and doing quality work. Because of my experience at Calibur Collision, I would recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were expertly done
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
You gave misleading dates when my auto would be ready to drive.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Work was professional and timely. Would recommend to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work on the vehicle and considerate staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
overall, I’m happy with the speed and communication of the repair. I also like the reliability and rapport that we have built. I was in a very stupid pickle, and they helped me by taking my car before even being assigned by insurance
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very clear communication. Car looked great after work was completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication. No flaws in the aesthetic outcome.
My Experience - 5.0/5.0 -
Estoy muy feliz del trabajo realizado por caliber Collision, ellos son muy profesionales . Thank you so much.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I too am considering Caliber for unrelated projects for my automobile in the near future, especially to be completed by your employee Mr. Shawn.
Repair Quality - 5.0/5.0 -
The service was extremely professional, expeditious, and first class quality,which was exemplifies by the courteous and friendly employees.
Customer Service - 5.0/5.0 -
The elements of procedures which the company used to process my car to completion was excellent, such as notifying me of each stage of the of the operation.