Caliber - University City
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Curtis and his team did a fantastic job! They communicated well and my car looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic service. Curtis took care of all the details from beginning to end.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
The only drawback I experienced was that this Caliber shop was a bit distant from my Center City home.
Repair Quality - 5.0/5.0 -
Excellent work.
Customer Service - 5.0/5.0 -
Everything went pretty much as expected. Results are excellent. Caliber obviously paid attention to the details.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Curtis was friendly and helpful. Car looks like new
Customer Service - 5.0/5.0 -
Curtis was friendly and helpful. Car looks like new
My Experience - 5.0/5.0 -
Was fixed fast & the communication was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Yaz was very courteous and reassuring, but they need to double-check that the work being charged for has actually been completed by the mechanic
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
10 out of 10! I am very likely to recommend Caliber Collision to anyone. The perfect mix of elite customer service, flawless repair quality, and clear updates makes it an easy choice. I would confidently send my closest friends and family members to this Market Street location because I know they would be treated right.
Repair Quality - 5.0/5.0 -
10 out of 10! I am completely satisfied with the quality of the repair work on the vehicle. The craftsmanship is absolutely top-notch. The car looks identical to how it did before the accident. Here is why the repair quality deserves a perfect score: * Flawless Bodywork: The panels line up perfectly with no gaps. * Exact Paint Match: The new paint blends seamlessly with the original factory finish. * Structural Integrity: The car drives straight and feels completely safe and solid on the road.
Customer Service - 5.0/5.0 -
10 out of 10! I am completely satisfied with the customer service and repair work at Caliber Collision on Market Street. Absolutely Outstanding Service from Start to Finish! (10/10). I cannot say enough good things about my recent experience with the team at Caliber Collision on 4436 Market Street in Philadelphia. Dealing with a car accident is always stressful. Another driver hit my 2023 Hyundai Elantra, and even though they admitted fault and their insurance covered the entire bill, I was still dreading the repair process. Luckily, Caliber Collision made the entire experience completely seamless and worry-free. From the second I walked in, the customer service was a perfect 10 out of 10. The front desk staff was incredibly welcoming, professional, and empathetic to my situation. They took care of all the complex communication with the insurance company directly. This was a massive relief for me because I did not have to spend hours on the phone arguing over claims or paperwork. They handled everything behind the scenes and kept me updated every single step of the way. As for the actual repair work on my Elantra, it is absolutely flawless. My car looks brand new again, as if the accident never even happened. The paint matches perfectly, the body lines are seamless, and you would never know it sustained any damage. The technicians clearly take immense pride in their craftsmanship. Plus, they finished the work right on schedule, which I deeply appreciated. If you are looking for a body shop in Philly that combines elite technical skill with world-class customer care, this Caliber Collision location is the place to go. They turned a highly stressful accident into a smooth, pleasant experience. Thank you to the entire team for taking such amazing care of me and my car!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Curtis was great. Communication, effectiveness, and quality were top tier.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall strong experience — would recommend or use again.
Repair Quality - 5.0/5.0 -
The repair process was smooth and efficient.
Customer Service - 4.5/5.0 -
Customer service was very good. I didn’t get the updates that were promised, but that didn’t significantly impact my overall experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
i felt listened too, everyone was friendly and the communication was great
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was happy that I could get my car in for repairs so fast. And it was done in a timely manner. And I was kept updated with its progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Curtis was great!
Customer Service - 5.0/5.0 -
Quick and professional and very informative !