Caliber - University City

4.7 (2,542reviews)
94%
4436 Market Street,  Philadelphia,  PA  19104

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,542)

Likely to Recommend

Overall strong experience — would recommend or use again.

Repair Quality

The repair process was smooth and efficient.

Customer Service

Customer service was very good. I didn’t get the updates that were promised, but that didn’t significantly impact my overall experience.

Returned Clean

Likely to Recommend

Repair Quality

i felt listened too, everyone was friendly and the communication was great

Customer Service

My Experience

I was happy that I could get my car in for repairs so fast. And it was done in a timely manner. And I was kept updated with its progress.

Likely to Recommend

Repair Quality

Curtis was great!

Customer Service

Quick and professional and very informative !

My Experience

Nice people, love what they do ♡ 10/10

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

See prior comments

Customer Service

This was my 3rd or 4th time working with CC on Market St, and my other times were better experiences. This time around, I would call to check on status and not receive a call back, I was given a date for the car to be ready, to call back and find out that the wrong part had been ordered and so the date got pushed back but I would not have known if I did not call. When I picked up the car, the strike plate for the trunk door was not correct that was easily apparent on testing opening and closing the door. The replacement Rav4 emblem was placed on noticeably crooked. And I later found out that the retractable trunk cover was not put back in my car, so had to call to chase that down. Not the quality of service and repair that I am used to.

Likely to Recommend

my second time using caliber and already have been recommending

Repair Quality

Great staff and quick turnaround.

Customer Service

easy to communicate

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mr. Yasin provided excellent customer service. He explained everything and answered all questions. Because of my experience, I recommend Calibur Collision.

Likely to Recommend

I had a good experience and the work looks great.

Repair Quality

Customer Service

Mr. Yasin provided wonderful customer service. He is friendly, competent, efficient and explained about the work. He even polished my headlights when I asked if he knew of a way to make them less cloudy. Mr. Yasin cares about customers and doing quality work. Because of my experience at Calibur Collision, I would recommend them.

Likely to Recommend

Repair Quality

The repairs were expertly done

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

You gave misleading dates when my auto would be ready to drive.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Work was professional and timely. Would recommend to everyone.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent work on the vehicle and considerate staff

Likely to Recommend

Repair Quality

Customer Service

Returned Clean