Caliber - University City
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding job working with my wife on timing
Returned Clean
My Experience - 0.0/5.0 -
Car is worse than when I brought it in. Clickers don’t work. It can’t even be locked from inside
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great, good as new, very clean inside as well!
Customer Service - 5.0/5.0 -
Very professional, thank you!
My Experience - 5.0/5.0 -
Best body shop in the city!
My Experience - 5.0/5.0 -
very professional --- told me what the repairs entailed // called me and kept me up to date//very friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
friendly & professional
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The system seemed to send emails that were incorrect and at odd times. I did not always receive a reply when I asked questions over email. The repair should have been small/short but it took very long relatively speaking. Also, when I came to pick up the car there were new indicator lights on, that hadn’t been on previously and I was encouraged to take the car anyway. Then, when the problem was fixed, very little data was provided on what caused the problem and what resolved it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We appreciated the way the staff kept us informed about questions and progress.
My Experience - 5.0/5.0 -
Amazing work at University City as always ! The attention to detail , and customer service was a real up lifting experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
amazing
Customer Service - 5.0/5.0 -
was the most professional body shop i have ever been to.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From start to finish, Mr. David White took excellent care to explain what work would be done and ensured that the car was ready when I needed it.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
The fixed bumper looks fine, but I had to go to a mechanics afterwards since they didn't fix the other problems I had, and in fact made it worse. Most of the items they had to remove/unscrew/etc were all left loose. The mechanic said it looked like they did the outside nicely and then just got lazy inside. The body shop let me car sit there for 2 weeks to replace a bumper and some fender wells while not letting me know anything at all along the way. Not thrilled with their performance overall.
Customer Service - 2.5/5.0 -
The woman at the desk wasn't unpleasant.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Feedback for Caliber workman ship: submitted 9/16 I was disappointed with the lack of communication with Caliber. In addiiton, the timeline slipped and the quality of workmanship has diminished since the merge. I refused the car when it was first delivered, because the finished product was not right based on my standards. I was offended that they/shop gave me an excuse of lot damage) when my vehicle is a title A & has only 1 driver and that's me. I am not a fan of do over however I thank the shop for making a second effort to make it right. Please work on keeping the customer in the loop because word of mouth is important in your business. Ms. Vaughan *** *** ****