Caliber - University City

4.7 (2,534reviews)
94%
4436 Market Street,  Philadelphia,  PA  19104

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,534)

Likely to Recommend

Already Done!

Repair Quality

Top Notch Organization. Excellent Customer Service that is considerate and sensitive to its customers' needs.

Customer Service

In the year 2026 there are no guarantees, that any company, in any industry will provide excellent service. However, Caliber Collision, is a standout above average organization. Caliber Collison is Top Notch organization as well as a Blessing for me.

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Wade kept me updated and really helped me out with the wheel locks. I would totally recommend this auto shop to family and friends.

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My Experience

Great job

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My Experience

Door is still not aligned right. Tire light is on because sensor was not put back properly. Auto break for front break light comes on now every time I restart the vehicle which leads to the collision light coming on, so I have to manually legally turn it off every time. How embarrassing. There is a crack in my windshield that I now have to drive around with until it’s taken care of. Disappointing. I feel like I went to a hole in the wall shop and got this work done yet, the price is still high and I didn’t even get a new door. I am very shocked. You guys have worked on my vehicles before, including this one and I have never ever had an issue. This is really sloppy and I’m so dissatisfied. Oh and mechanic shop took my wheel locks out of the bag to do their work, but when they were done, they just threw it in the glove compartment buried under my papers and not back in the bag. I would have always recommended your shop for work. I live in Northeast Philly and come all the way out there because I’ve always believed in your work. At this point, I will not recommend the shop to other others.

Likely to Recommend

Repair Quality

The team and people were great and easy to work with. I did realize after I took my car off the lot that my window had an issue, and they fixed it for me right away.

Customer Service

Everyone was very helpful, kind, and receiving text messages throughout the process was amazing.

Returned Clean

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I already have

Repair Quality

I am extremely pleased with Caliber Collision. They not only treated me well but kept me informed every step of the way

Customer Service

They were timely and polite

My Experience

Respectful, Professional, Knowledgeable, excellent business, communication skills, efficient in time management. Meaning the staff communicates with client in a timely manner. I had many questions and concerns; the staff showed me patience understood all my questions and provided me with appropriate answers. This was such a pleasure and most definitely a Blessing. YVETTE

My Experience

They went above and beyond they fixed a vent that I had broken on the inside of my car. They had nothing to do with my accident so they really care about customer service.

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Repair Quality

They went above and beyond they even fixed things they had nothing to do with the accident for free

Customer Service

Great people

Returned Clean

My Experience

Great customer service, will recommend to others!

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Awesome work and customer service, will recommend to friends!

Customer Service

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Repair Quality

Just had some issues on pickup with the windows and locks, but other than that the car looks great

Customer Service

Mark was great and went above and beyond. We were very lucky that he was our specialist. The point I took off was I had some miscommunications with the front desk person and the manager.

My Experience

My Experience

Repair was timely turn around and the work looks awesome! I’m pleased !

My Experience

Very friendly customer service and excellent work done at this location. I would highly recommend this location for its prompt , professional and quality workmanship. Five stars!

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Returned Clean

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You guys are always amazing!

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