Caliber - University City

4.7 (2,542reviews)
94%
4436 Market Street,  Philadelphia,  PA  19104

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,542)

Likely to Recommend

Repair Quality

Customer Service

Quality of repairs was good, however took a lot longer than I expected

My Experience

I always use caliber collision. Y’all do a very good job on everyone. I ask one of my guys thank you very much.

Likely to Recommend

Repair Quality

Good job nice staff

Customer Service

Nice staff

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They did a wonderful job on the car and great customer service

My Experience

The work that Caliber Collision has done with my car is beyond extra extraordinary. I especially appreciate how communicative Dwayne, the technician working on my car, was with updates regarding repairs to my vehicle. No one ever hopes that their vehicle needs body work done, but if I ever needed body work done on my car, I will certainly come to Caliber Collision-University City again to handle it. I am very pleased!

Likely to Recommend

I would tell them that Caliber does great Work - but doesn’t keep you informed

Repair Quality

Fine

Customer Service

Great work - but communication was poor. I always had to make the calls to find out what was going on. Everything took longer than the texts said it would

My Experience

My only complaint is that I prefer an over estimate on eta then “oh, it be done by noon,” because most people could reasonably expect that body repair even a small one like the one I had would be an over night job. When I was told I would get the car the same day at noon after dropping it off at 9 o’clock something told me that I was not true and I was right. Otherwise, communication was great and I really appreciated the cleaning and lite tidying up of my car. It was super helpful since I had to hit the road to NYC once picking up my car.

My Experience

Timely updates Very personable, friendly

My Experience

I’m really satisfied with the work that y’all done and I’m really satisfied with Mark. We’re really in informed me and kept me up-to-date on the repairing of my car. I thank you very much.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I pray no one I know has to have repairs done to their vehicle. But if by chance they have to I most certainly plan on recommending you all! You made the entire process quick and easy!

Repair Quality

You can’t tell the vehicle was in an accident. I was very appreciative of the car being cleaned and vacuumed out as well!!

Customer Service

Mark was great with communication. You guys got my repair done very quickly and the customer service could not have been any better.

My Experience

Mark was very professional from the beginning to the end. I was pleased that my car was repaired within the timeframe quoted and they even cleaned thw inside. I was impressed. I would highly recommend them.

Likely to Recommend

Repair Quality

The job was done in timely and peofessional manner. The car was clean and the scratches removed.

Customer Service

Friendly, polite and professional

Likely to Recommend

Repair Quality

Great service

Customer Service

Great service

Returned Clean

Likely to Recommend

Repair Quality

This is my second time there. I could not imagine going anywhere else.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Dwayne Shawn was an excellent worker. He helped me navigate through all the necessary processes and was very clear about my repair expectations. Thank you to your entire crew. I appreciate your hard work.

My Experience

First, Yamin is amazing! He was pleasant, courteous, accommodating, professional, respectful, extremely helpful and with a smile. I was particularly impressed by the way he explained in detail what was parts required repairs and why. Secondly, Caliber proactively kept me informed regarding status of the repairs to my vehicle every step of the way. Third, not only the repairs looked great, but the life time warranty on the repair gives me extra assurance that the repair was well done by experts.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean