Caliber - Upland

4.9 (12,014reviews)
97%
2110 Aviation Drive,  Upland,  CA  91786

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
Ford
I-Car
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Elite + EV

Reviews (12,014)

My Experience

Caliber kept me informed throughout the repair process. Their work and customer service was second to none. I would and have recommended them to others.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kenny gave me a status report on the repairs Of my car. Your Corp was the only shop that has done this. Kenny went out of his way to add some finishing touches that I'm sure any other shop would of charged extra. Kudos To your reps for all their extra effort. J.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work and really quick turnaround. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My vehicle windows were obviously left open for several days during the repair. The interior of my vehicle now looks as if went through a dust storm. I'm very particular about ever rolling down my vehicle windows and keep the interior of my vehicle free from as much dust as possible. It will now take time to get my vehicle back to its original condition. I'm very satisfied with the collision repair work, however, extremely disappointed with how the interior of my vehicle was left with a large amount of dust.

My Experience

Kenny was efficient and kind and very helpful. The front desk girls were also informative and helpful. Everyone at caliber made this stressful situation smooth and easy. Thank you. My car looked 10x better when I got it back than it did when we limped in. Kenny addressed my concerns and was upfront about any price changes and schedule changes. I appreciate the transparency your workers provide regarding the repairs.

Likely to Recommend

Repair Quality

Everyone was helpful and courteous

Customer Service

Everyone was helpful and courteous

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Looks great, they fixed and cleaned my car very well. It was fast and I got updates

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber caused additional damage to my vehicle by failing to refill my transmission with oil. When this was brought up they took the vehicle in and tried convincing me that the damage was due to my vehicles age and that it was not accident related. However I never claimed it was accident related my complaint was simple the technician at caliber replaced damaged parts on my vehicle. Parts that had transmission fluid flowing through them for the purpose of cooling the transmission. The technician failed to replace the oil lost during the process of R&R therefore causing catastrophic damage to my transmission. Please have corporate contact me for more details at this point I have picked up my vehicle and will be taking it elsewhere for a detailed inspection and repairs. I will be contacting my attorney as well as the bureau of automotive repair if I don't hear from some one soon.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Kenny was fantastic to work with

Returned Clean

Likely to Recommend

Already recommended...

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean