Caliber - Valparaiso

4.9 (486reviews)
98%
1056 South State Rd 2,  Valparaiso,  IN  46385

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (486)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service!!! Car looked brand new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber did a great job with the repairs on my Chevrolet Silverado. They were upfront on the process from the beginning and the best part was they finished several days earlier than they originally planned. 100% satisfied.

Likely to Recommend

Would definitely recommend.

Repair Quality

Caliber did outstanding repair work on my Chevrolet Silverado. They finished up the repairs several days before it was supposed to be done which is always a plus. The front end of my truck looks like new.

Customer Service

Customer service was great with all my questions and concerns answered.

Returned Clean

My Experience

I dont think all new parts were put back. My truck is less than 2 years old and youre telling me they cant put all new parts back in place? That they just had to move it 7mm back? My truck does not sound the same as it did before

Likely to Recommend

Repair Quality

They did good work and the service agent was a very nice person to work with

Customer Service

Returned Clean

My Experience

My Experience

They handled everything in a very prompt and professional manner. From start to finish I was updated on the progress of my car. It was even finished before the projected date.

Likely to Recommend

Repair Quality

Very professional and kept me updated during the whole process. My car was even completed before the date I was given.

Customer Service

My Experience

Effective communications and timely updates. Once I received my vehicle, post repair, I was very happy with the body work performed. Thank you, I chose a competent Team.

Likely to Recommend

Repair Quality

Outstanding customer service communications provided work progress updates with details. The Auto body repair work met my full expectations. Thank you to the Valparaiso Caliber Team for your all- around performance excellence.

Customer Service

Returned Clean

My Experience

Everyone was really friendly and kept in touch

Likely to Recommend

Repair Quality

Everyone was very friendly and informative

Customer Service

Allways answered my calls and questions

Returned Clean

Likely to Recommend

Repair Quality

Great people. Great job

Customer Service

Amazing people

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone I had contact with was very nice. Caliber kept me up to date on the progress with my car repair and I was amazed at how soon they had it back to me. Beautiful job, like new again! Thank you!⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Mellissa was awesome! The girl that did my pre-inspection was also top notch. Would definitely recommend to others and return for any future repairs. 💯 100% satisfaction!

Likely to Recommend

Repair Quality

Great experience overall. Melissa was amazing. The work was completed flawlessly. Would highly recommend.

Customer Service

Likely to Recommend

Repair Quality

Great job. Thank you so much!

Customer Service

Returned Clean

Likely to Recommend

I don’t know… the fact that I have to spend more money to get something fixed after a repair. It’s something I’d request to another friend

Repair Quality

The paint was great. But I had a rear tail light not connected back, and I had to go back and get fixed. And the door that I had the dings knocked out of stop working and it was working perfectly because the repair. Going to cost me 180 dollars to get it fixed now.

Customer Service

Melissa was great kept me up-to-date and once that she could about My Truck

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied with the quality of the work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service. Polite staff. Prompt

Customer Service

My Experience

Perfect job done⭐️⭐️⭐️⭐️⭐️⭐️. Thank you

My Experience

Great customer service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Highly recommend Caliber Collision in Valparaiso! The staff here are very friendly, and very professional! When I dropped my car off on November 3rd, I was given an estimated pick up date of the 21st, but they got it done super fast and I was able to pick it up on the 14th! I got text updates every Tuesday and Thursday so I was never left in the dark about anything. They also gave me a complete detail inside and out!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service