Caliber - Valparaiso

4.9 (486reviews)
98%
1056 South State Rd 2,  Valparaiso,  IN  46385

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (486)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The car looks as good as new! Work was. Completed ahead of schedule which was unexpected, and I felt well informed through the whole process. While I hope to not need a body shop in the future, Caliber will be our choice for repairs!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great, fast, friendly service 10/10

Customer Service

Everyone I spoke with was above and beyond helpful and friendly. So easy.

My Experience

It was very nice they adjusted my headlights on my van for free. Even the Toyota dealer near me was not sure they could do it. I'd been getting flashed on the highway for a long time, because my driver's side light was higher than the passenger side, so it will be very nice not to experience that the next time I'm on a two lane road! Also, they did a bang-up job cleaning the interior of my van. I'm not sure that will go over with everyone as some might be in love with their mess, but I appreciated it. Nice touch.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a great job of the repair. They accomplished that in significantly less time than promised. They were very professional in all aspects of dealing with me. They bent over backwards to get me in a rental to tide me over. What;s not to like?

Customer Service

Returned Clean

Likely to Recommend

Great service

Repair Quality

Car looked like new

Customer Service

Communication was great, although I had to turn around and go back to pay another bill.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very kind. So easy to work with. Answered any questions I had before and during the service.

Likely to Recommend

Service and care like this is hard to find

Repair Quality

From the 1st Phone call Kasey Romosko was took great care of us…

Customer Service

Kasey Romosko was great

My Experience

Everyone I dealt with was very polite and knowledgeable. From beginning to end I was kept well informed. The car looks great, nice work all around. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repaired efficiently and way ahead of schedule. Extremely grateful for their service

My Experience

Everyone was really friendly and did a great job. Also they had great communication during the whole repair process.

Likely to Recommend

Repair Quality

Great job and very timely.

Customer Service

Stayed in touch each step of the way.

Likely to Recommend

I like the update process and being informed

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

When i picked up my car it had a flat.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication through out the process.

Likely to Recommend

Repair Quality

Professional. Courteous. Excellent work. Great communication.

Customer Service

Returned Clean

My Experience

Honestly, from the first 3 seconds walking into the front door I was already having a great customer experience. Every person I interacted with was friendly, professional and made the process so seamless and painless. The building is beautiful inside and out and the staff is excellent. The repair on our car was top notch, so well done, and was quick. I'm overjoyed that my insurance company sent me to Caliber, because the experience was above and beyond.

Likely to Recommend

Repair Quality

Everyone in this building is excellent. I would refer anyone and everyone to go to this Caliber.

Customer Service