Caliber - Valparaiso

4.9 (476reviews)
98%
1056 South State Rd 2,  Valparaiso,  IN  46385

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (476)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They got the job done right the 1st time. They washed and cleaned up the inside. Only ding is my wife smokes and they cleaned the inside of the windshield poorly. It was patchy streaks and at night oncoming lights made it impossible to see so we had to pull over and clean them better.

Repair Quality

Repair was done correctly. I was not given a quote. The total repair was only $900 and my deductible was $500 so I would have paid the difference and not file an insurance claim.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Kept in contact throughout the process and explained everything very well.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The check in on Tuesday and Thursday with update on the status of my vehicle was super helpful. The quickness of the repair made life easy

Likely to Recommend

Repair Quality

Kept me informed along the way and were super efficient

Customer Service

Very professional and courteous

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Did an excellent job, kept me informed of their progress and always very professional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The “team” was very responsive and communicated the progress of my repair on a timely basis. I was able to drop my rental car at the Caliber Collision site and they coordinated the return of the vehicle to the rental agency, VERY CONVENIENT.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The bumper and the paint looked great when that were done. They even vacuumed and shampooed the inside of my car which made my life much easier. They were all very polite and did an excellent job.

Likely to Recommend

Would definitely recommend

Repair Quality

Car looked beautiful when done. They cleaned the inside and out which was lovely since it's freezing right now. Great experience with the people too.

Customer Service

Awesome people. Very kind. Very informative

My Experience

Very, very pleased. The repair costs were competitive or lower than others, staff were very professional, friendly and knowledgeable. The coordination with the rental car (Enterprise) went well. Great experience - thank you!

Likely to Recommend

Repair Quality

The whole process was great! Thank you

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was extremely polite, the communication was on point, I never wondered what was happening with my jeep. I loved the texting. Oh and your waiting room is too die for. 🤷‍♀️ my jeep looks great!

My Experience