Caliber - Valparaiso

4.9 (484reviews)
98%
1056 South State Rd 2,  Valparaiso,  IN  46385

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (484)

My Experience

The staff was so friendly and efficient from beginning to the end. I would highly recommend their services!!

My Experience

Fingers crossed I’m never in an accident again, but if I am, I’ll bring it here. Your team incredibly organized, friendly, and responsive. Thank you for helping to add some pleasantness to an unpleasant situation.

My Experience

Fantastic company to work with. Will recommend to anyone who needs repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Once my appointment was confirmed every step of the process was smooth and stress free. Intake appointment was easy with thorough explanation of every step. Communication updates on the status of my vehicle never went longer than 48 hours. Car was returned a week ahead of the estimated completion. The repaired areas look like a brand new car and the added interior detailing before I picked it up was icing on the cake. Scheduling the appointment was not smooth, and the “call center” made this more painful than any other part of the process. Ditch the call center and tell me upfront to schedule directly with a Caliber location. A+ to the Valparaiso team.

Likely to Recommend

Repair Quality

Superb job

Customer Service

My Experience

I was very happy with the repairs Caliber Collision did on my car!! They also had great customer service!! They kept me me up to date through the whole process so I knew what to expect and what was going on. I would definitely recommend them for body repair!!!

My Experience

Very professional service, go above and beyond.

My Experience

My Experience

You guys are amazing!!

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Repair Quality

Caliber Collison did amazing

Customer Service

My Experience

Very professional, work appears to be well done, we were particularly happy with the communication so that we knew what was going on as the repairs progressed

Likely to Recommend

Repair Quality

We occasionally hear a rattle in the car different than from before the accident and repair, otherwise things look excellent

Customer Service

Very good communication about the status of the repair

My Experience

We were pleased with the work done on our car. We appreciate the communication and updates. We highly recommend Caliber Collision Valpo!

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Repair Quality

Customer Service

My Experience

My car hasn’t looked this good-inside and out-since it was brand new! Tommy and Melissa are knowledgeable, thoughtful and professional. They listen and follow through. I am a happy customer.

Likely to Recommend

Repair Quality

Tommy and his team are terrific. They are knowledgeable, friendly and their work is flawless. My car looks brand new, and it’s a 2016. Melissa is so friendly and keeps you well informed. I recommend caliber Collision 100%.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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I would tell everyone if they needed major repairs done to come to the Valparaiso Caliber collision off of 30

Repair Quality

They assisted me with my rental, provided bi-weekly updates, and completed the process within the estimated timeframe.

Customer Service

Your assistance with my requirements was greatly appreciated.

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Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service!!! Car looked brand new.

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Repair Quality

Customer Service

Returned Clean