Caliber - Verde Valley

4.8 (1,708reviews)
98%
1269 E. Cherry St,  Cottonwood,  AZ  86326

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,708)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Felt like I was dealing with family. All my questions were answered and I was valued.

My Experience

The rep that worked with me did a great job.

My Experience

Kim was great. Craftsmanship made it like new. Job completed early. Will recommend Caliber.

My Experience

I will call and give this feedback... but it doesn't look like anything was done except the door opens now. In fact it looks worse, there is a spot cut out of the leather from the passenger side door like maybe a bolt was cut out. This was honestly the worst repair job I have ever seen

Likely to Recommend

Repair Quality

Again the bumper thing was a turn off

Customer Service

I wasn't impressed with the work. My car was dirtier inside than before and my bumper wasn't done. I'm not sure what the process is if one side of the bumper already looked bad and then damage was done on the other side during the accident so they might have done the right thing by not really touching it. I will say that the staff is very friendly and helpful. Customer service was AMAZING!

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Customer Service

My Experience

Super easy process! Was really relaxed knowing my car was being taken care of :)

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Repair Quality

Customer Service

Returned Clean

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Customer Service

My Experience

Highly professional… Great service! Thank you!

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Repair Quality

Customer Service

Great service very professional!

My Experience

Very happy with my experience at caliber collision. your team did a excellent repair on my vehicle . The service advisor was very nice . God Bless ! 😄

Likely to Recommend

Repair Quality

My side door makes a sound now when I close it. The door was not damaged during the accident. Yet it closes differently now. Paint job is excellent and I cannot tell where the dent was!! Great!!!

Customer Service

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Absolutely

Repair Quality

They were awesome from beginning to end♡

Customer Service

Returned Clean

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After we received the car we drove up to flagstaff for a errand. On the way home on Monday the car was all over the road and every bump While the cars ahead were not swerving like we were. I am taking it to my personal mechanic to fix it, this is a very bad shop.

Repair Quality

Customer Service

When the car was said to be ready we drove from Phx to cottonwood to find that a wrong peice was not adjusted properly. Engine lights were still on and we could not take it home.

Likely to Recommend

Absolutely!!

Repair Quality

Excellent Job!

Customer Service

Kim took care of us like we were family!

Returned Clean

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Repair Quality

Above and beyond. I dealt with Kim she could not have a better job it was a pleasure to deal with.

Customer Service

Returned Clean