Caliber - Virginia Beach - Birdneck
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
best customer service experience ever. i wish my car dealership would learn how to communicate as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
terrific work, but equally important great communication. no surprises, always knew where things were standing. under promises and over performed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was friendly & accommodating. They provided several updates by text messages. The car was delivered on-time as promised.
Likely to Recommend - 5.0/5.0 -
Great staff at this location.
Repair Quality - 5.0/5.0 -
John was great to work with. He kept me in formed with updates and has great customer service skills. I would highly ecommend theis Caliber location.
Customer Service - 5.0/5.0 -
I've used your Portsmouth location in the past. This location exceeding my expectations by far. Great customer service at this location. John was great.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work, can’t even tell it had to be repaired. Everyone was very professional and the cost was reasonable. 10/10 recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Austin has excellent customer service skills and should be promoted
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Parts not properly installed. Paint had trash and scuff marks. Rear bumper was not prepped before final paint leaving rough spots. Caliber stated that’s Goethe bumper comes from the mold. I don’t buy that. The car was taken to be repairs like it never happened. Lazy and unprofessional. Do not recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I brought my car here after an accident and I’m really satisfied with the service. They took great care of everything from start to finish and kept me updated throughout the entire process. My car was returned and in perfect condition—it looks like it was never damaged. The staff was very professional and helpful. I would definitely recommend them with confidence
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Courteous polite and got the the job done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Polite and courteous
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall I’m very satisfied, nothing negative at all to say about Caliber Collision & its staff. The process was very smooth & Austin was great with updating me along the way. I would highly recommend Caliber.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for the help. Did a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
everything went smooth and the results were outstanding. Thanks to all involved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and truck delivery on date promised!
Customer Service - 5.0/5.0 -
Manager was very polite and helpful. They communicated with rental agency for pickup and drop off.
My Experience - 5.0/5.0 -
Beautiful job, reasonable price, and was delivered ahead of promised time!