Caliber - Virginia Beach - Rosemont

4.7 (1,117reviews)
94%
3476 Chandler Creek Rd,  Virginia Beach,  VA  23453

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,117)

My Experience

If not for Nate Barber helping me get thru this long drawn out process, I would be completely dissatisfied with CALIBER ! The work turned out great but the two and a half months of turmoil that the service specialist ran me through was a nightmare !

Likely to Recommend

Repair Quality

Customer Service

My Experience

You have quarterly, work, great workmanship.

My Experience

Everyone was so friendly and accommodating from the lady at the front desk to the advisor and the guy who took back my rental. Everything was taken care of all I have to do is drop my car. Paperwork was done, called enterprise and got me on my way in no time. It’s like a well oiled machine. Every time I called or talked to someone for an update I was treated with respect. And the repair done to my car was awesome. And made sure that the new part matched the part it was connected to. They made sure that it didn’t looked patch up. Thank you very much for an awesome service!

My Experience

My exhaust tip, trailer hitch, and tire leak was not repaired. These are things I pointed out in the walkthrough and I was expecting to be fixed. I will be inquiring about having this resolved.

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Repair Quality

Customer Service

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Repair Quality

There are some scratches left on the outside of the mirror of the passenger side!

Customer Service

Very pleasant

My Experience

They basically forgot our car for several weeks and the repair took 5.5 weeks instead of 3. They owned it and paid for the extended rental which was commendable. No need to contact me. Nate has communicated thoroughly already.

My Experience

I love how they kept you informed with the status of your vehicle and it was done exactly when they said it will be ready. I brought my vehicle here before years ago. The customer service and Lindsey are still the same. Awesome My vehicle looks great once again. Highly recommend them.

Likely to Recommend

Yes, I came back to Caliber from years ago when I needed work on my vehicle and I told my daughter to use them.

Repair Quality

Customer Service

Caliber Collision did an amazing job as always. Lindsey kept me informed the whole time about my vehicle. I used them before a long time ago and they are still the same today. Very professional and productive. I highly recommend their services.

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Repair Quality

Customer Service

My Experience

There’s soda splashed in my car on the inside of the windshield on the entertainment system on the air-conditioning controls dried up soda all sticky, and shit. I don’t even drink soda.

Likely to Recommend

A lot of places can fix your car, but actually give it back to you clean

Repair Quality

Car was fixed just fine

Customer Service

Returned Clean

My Experience

Overall great job. I did go through 3 different people for information for my car.

Likely to Recommend

Repair Quality

Excellent staff and service

Customer Service

Likely to Recommend

Repair Quality

I had my car worked on at Caliber Collision after a recent accident. I couldn’t have gotten better service anywhere. Aaron, Mark, Nate and Jocelyn kept me in the loop from day one and were so professional! There’s no way anyone could have done a better job! Thanks to you all👍

Customer Service

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Repair Quality

Customer Service

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The only thing I have to say is, they told us to take everything out of our car, and I guess my nephew left his backpack and that was missing

Repair Quality

They do fantastic work, and they’re always very friendly

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

They did a great job

Returned Clean

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Repair Quality

Customer Service

My Experience

My Experience

Excellent communication and service.

Likely to Recommend

Repair Quality

They are really doing a good job!

Customer Service

My Experience

Great Service from top to bottom!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean