Caliber - Virginia Beach - Rosemont

4.7 (1,117reviews)
94%
3476 Chandler Creek Rd,  Virginia Beach,  VA  23453

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,117)

My Experience

Thank you Caliber Collision team! Excellent customer from start to finish. Lindsey and Nate kept me informed with timely updates regarding repairs every step of the way, and my vehicle looks AMAZING!

Likely to Recommend

Repair Quality

Lindsey and Nate kept me informed every step of the way with repairs to my vehicle. Excellent customer service from the entire Caliber Collision team!

Customer Service

Returned Clean

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Repair Quality

Great communication and follow up.

Customer Service

Very good.

Returned Clean

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Repair Quality

The company did a great job of keeping us informed of the progress consistently.

Customer Service

Communicated via text message and phone.

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Thank you for your dedication to your customers. Thank you Cammi Real.

My Experience

Great customer service. There was a spot on the hood of my truck and the passenger side view mirror when I picked my vehicle up and they came out and cleaned it up right away. Tahoe Silver 2019.

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Repair Quality

Customer Service

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Customer Service

Returned Clean

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Repair Quality

Great customer communication. Top notch repair. Highly professional.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Muy buena atención y rapides totalmente recomendable

Customer Service

My Experience

Incomplete repair

My Experience

Aaron was an absolute delight to work with! He walked me through the entire process, kept me updated every step of the way, and made everything so easy. I truly appreciated his excellent customer service!

My Experience

Everyone was so helpful and kind. The repairs look really good. Lindsey was very communicative as well!

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Customer Service

Returned Clean

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Repair Quality

Customer Service

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Excellent job and staff as I have explained in previous questions.

Repair Quality

EXCELLENT STAFF AARON WAS OUTSTANDING ON EXPLAINING THE WORK TO BE DONE AND ALSO VERY HELPFUL IN HELPING WITH NON RELEVANT QUESTIONS OF OTHER PROBLEMS WITH THE CAR.

Customer Service

My Experience

I was concerned about my car being in hands of car mechanics and cutting corners especially since my car is a family car and transports my children. I was thinking they would do cheaper route for Geico. I stressed my concerns and Aaron assured me I am his customer not Geico and he will make sure my car gets repaired properly and checked and rechecked. He kept me informed every step of the way. When I picked my car up he remembered my concerns and checked my vehicle with me and let me know its warranty. Said he's going to call in few days to be sure everything is working ok. I appreciate him stating Im his customer and not the insurance company. That made me most at ease.

Likely to Recommend

I’d absolutely recommend Caliber Collision. They did an incredible job on my car, and Lindsay went above and beyond to make the whole process easy and stress‑free. Their work and customer service are truly top‑notch.

Repair Quality

I’m extremely satisfied with the service I received from Caliber Collision. Lindsay, my service representative, went above and beyond throughout the entire repair process—she kept me informed, was patient with every question, and made a stressful situation feel manageable. My car looks as good as new, and the professionalism and care I experienced were exceptional. I confidently give them a ten out of ten for outstanding service and support.

Customer Service

I’m extremely satisfied with the service I received from Caliber Collision. They repaired my car beautifully, kept me informed throughout the process, and treated me with genuine professionalism. The quality of their work exceeded my expectations, and my car looks as good as new. I confidently give them a ten out of ten for outstanding service and craftsmanship.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service