Caliber - Virginia Beach - Rosemont

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

My second repair with this shop, and highly impressed both times! Great work of course, but the customer service and attention to detail set them apart. Highly recommended!

Likely to Recommend - 5.0/5.0 -

I have nothing but positive things to say.

Repair Quality - 5.0/5.0 -

I really appreciate the constant communication from Caliber

Customer Service - 5.0/5.0 -

The front desk was very knowledgeable and the rep was able to answer my questions.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional and high qualiy work.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

If anybody needs any work done on their vehicle I will tell them to go to Caliber.

Repair Quality - 5.0/5.0 -

Love the repairs to my car.

Customer Service - 5.0/5.0 -

Kate always kept me informed. I never felt like I was in the dark.

My Experience - 5.0/5.0 -

Service was awesome. Jeff and receptionist addressed all my concerns, listened, and took time to answer all my questions. Painting done in timely manner with car returned to me in excellent condition. Would recommend them highly. Will use again for future paint jobs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I recently had paint repairs done on my 2015 BMW M4 at Caliber Collision, and I couldn’t be more impressed. The service was excellent from start to finish. The work was completed in a timely manner, and I appreciated receiving daily updates on the progress. My car looks fantastic, and the attention to detail was outstanding. Highly recommend!

Customer Service - 5.0/5.0 -

“I recently had paint repairs done on my 2015 BMW M4 at Caliber Collision, and I couldn’t be more impressed. The service was excellent from start to finish. The work was completed in a timely manner, and I appreciated receiving daily updates on the progress. My car looks fantastic, and the attention to detail was outstanding. Highly recommend!”

My Experience - 5.0/5.0 -

Finished ahead of schedule and went beyond to provide extra care. Thank you Lindsay and team for working so hard to get me back on the road so quickly!

Likely to Recommend - 5.0/5.0 -

Professionalism was great

Repair Quality - 5.0/5.0 -

Repaired to our satisfaction. Plastic is clear and looks like new!

Customer Service - 5.0/5.0 -

Handles stress levels of the customer well.

Returned Clean

My Experience - 5.0/5.0 -

Great

My Experience - 5.0/5.0 -

Satisfied with the work. Thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Staff were friendly and very helpful. Work was done quickly and well.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Friendly, helpful staff. My car looks great.

Customer Service - 5.0/5.0 -

Very friendly

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The people there are friendly and informative. They keep you informed throughout the process of repair. Update as they occur and complete understanding of your situation. Their craftsmanship is impeccable. I would recommend them to anyone.

Likely to Recommend - 5.0/5.0 -

I will promote this establishment as much as I possibly can. They are very good at what they do. And I like to be informed then that's what they did informed me of each and every step

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I love their customer service. The people are very understanding and patient, especially with a person that is elderly

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I am amazed that Kait, the young woman who took care of me, kept me informed every step of the way. She texted me each day to share with me each procedure that was being taken as my car was repaired. Thank you, Caliber Collision Team!

Likely to Recommend - 5.0/5.0 -

I’ve had them work on a vehicle of mine before, and they’ve always done excellent work.

Repair Quality - 5.0/5.0 -

The body shop workers did a fantastic job.

Customer Service - 5.0/5.0 -

The customer service person was wonderful. She went above and beyond her duty. When I called back, she even took time to check the rental for me to see if I left any personal items. She was very nice.

My Experience - 0.0/5.0 -

Needed some rework

Likely to Recommend - 5.0/5.0 -

They stand behind their work.

Repair Quality - 3.0/5.0 -

Needing an OEM bumber. Caliber is refilling with insurance company and having work redone.

Customer Service - 4.0/5.0 -

They see the difference and are taking necessary action.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Caliber has been a complete satisfaction of our vehicle repair. The work was clean and professionally done. I am very satisfied with the work they so diligently put in. The car looks better than when we bought it at the dealership. Our assistant Kait was cordial and put in excellent effort to make me feel comfortable regarding updates and notifying me when the repairs were done. Kait has been a pleasure to work with and is a recommended source when it comes to communication, professionalism, and responsibility. Two thumbs to to Kait and Caliber Colision. Cheers ~