Caliber - Virginia Beach - Rosemont

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I wasn’t expecting my car to be detailed but it was and they done an amazing job!

Customer Service - 5.0/5.0 -

Janine and Katelyn was friendly and knowledgeable.

Returned Clean

Likely to Recommend - 5.0/5.0 -

always recommend

Repair Quality - 5.0/5.0 -

wonderful the very best renee kept in connect with my the insurance company and helped with the tow and car rental

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 3.5/5.0 -

the man that called and checked in was amazing as well as the girl at the front desk. the woman that comes and inspects your car with you when you arrive could not have been ruder. i’d never go back just bc of that woman alone. she spoke to you like you were an idiot

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks great. Thank you!

Customer Service - 5.0/5.0 -

Polit and courteous

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Would rate higher if I could

Repair Quality - 5.0/5.0 -

Very professional and personable at the same time. Amazing experience from beginning to the end. Would highly recommend to anyone

Customer Service - 5.0/5.0 -

Customer service was the best I've had in decades!!!!

My Experience - 5.0/5.0 -

I brought my Type R into the shop early in the week. Was given an estimated time of seven days. Friday that same week I got a call informing me my car is ready for pickup. Got to the shop to pick my car up and wow. I was blown away by the work that was done. And the finishing touch of them detailing my car before picking it up was pretty awesome. Would totally recommend to anyone that needs work done and it’s backed by a lifetime warranty, can’t beat that. 11/10 in customer service and quality of work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Great job

Repair Quality - 5.0/5.0 -

Thanks

Customer Service - 5.0/5.0 -

Great

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Friendly people, efficient and timely repairs

Customer Service - 5.0/5.0 -

Gave me calls to tell me progress of my vehicle and an accurate ETA

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent customer service…

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very pleased with how my car looked they kept me up with what was happening every day

Customer Service - 5.0/5.0 -

Very friendly

My Experience - 5.0/5.0 -

I found the staff to be very friendly. It was super helpful to have them return the rental car for me, all I had to do was leave the keys. Wonderful work done on my car. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

Absolutely not. They lost my key, and called to tell me my key was lost at 4:38 pm, and asked me to bring them my spare key. My rental was due back that day so I had to go bring them the key before they closed at 5:30. Had I returned my rental earlier I would have not been able to bring them the spare key. If you lose a clients key, you should not ask them to bring you the spare key. You should send someone to get the spare because you lost the key. Why did I have to rush to drop off a spare key they lost and use my gas. I had no choice but to bring the key because I had turn my rental in that day. That was absolutely unacceptable for them to ask me to bring them my spare key. They ended up finding my key after all , but that was absolutely not ok to loose my key then ask me to bring them my spare key. No consideration for , if I still had y rental, if I had to work, or any consideration for my time.

Repair Quality - 3.5/5.0 -

The light was on back order so I have a temporary light.

Customer Service - 3.5/5.0 -

Customer service was ok,

Returned Clean

Likely to Recommend - 5.0/5.0 -

Already did

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0