Caliber - Waco - LaSalle Ave
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Bob was great to work with. 10 out of 10, no notes.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bob was excellent to deal with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I received regular updates and am satisfied with the end results
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bob was wonderful in sending me text message updates regarding the repairs on my vehicle and even though they gave me an estimated date they finished a whole lot sooner. Definitely a shop I would recommend and I don’t know if I’m spelling her name correctly, but the front desk receptionist Desiree was very nice and helpful. Definitely a 5 star rating wonderful people I dealt with and I am satisfied with the work
Likely to Recommend - 5.0/5.0 -
I would most definitely recommend caliber collision to my family members or colleagues just because of the Customer Service and how quick the process was for repairs to be done
Repair Quality - 5.0/5.0 -
Caliber Collision is definitely a great body shop and I was given a later expected time of completion and they finished a whole lot sooner. They definitely do get you back to the rhythm of life and keep you updated with text alerts
Customer Service - 5.0/5.0 -
Bob and Desiree were 2 of the main people I spoke with and both were wonderful people great customer service
Returned Clean
My Experience - 5.0/5.0 -
We're very impressed with repairs and customer service.Would recommend your business to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were fast, professional and kept us informed about the repairs.I would recommend them to someone else
Returned Clean
My Experience - 5.0/5.0 -
My truck looked great after they repaired it and they gave it a wash, which was nice. They did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
My Experience - 5.0/5.0 -
Super excited to have my vehicle back looking good. I’m very satisfied with how it came out. I appreciate y’all’s help so much !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They keep you updated daily on the progress, very nice and they make sure everything is completely done and done right before you get your car back. I will definitely take my car back to them if anything ever goes wrong again. I highly recommend using them for any repairs!!
Likely to Recommend - 5.0/5.0 -
I would recommend Caliber to anyone who needs collision repair
Repair Quality - 5.0/5.0 -
Great job and looks great!!!
Customer Service - 5.0/5.0 -
Excellent communication from Caliber
Returned Clean
My Experience - 5.0/5.0 -
They were great Bob was communicating the entire time about my readiness’s of my vehicle and they even fixed my door that another car dealership was gonna charge me 750.00 to fix
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very kind and explained everything they were going to do They sent me updates everyday and what was going on We were very pleased with everything Thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Recieved updates before even thinking about calling out. Everyone was very hospitable and friendly. The work done looked like it did the day we bought our vehicle. Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very courteous, fast great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good, friendly, service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've told all my family and friends how amazing they were and I will continue to let people know.
Repair Quality - 5.0/5.0 -
They did amazing. They got my car running better than it's been in a long time. They had great communication with me every step of the way. Their staff is very friendly and listens to all you r concerns.
Customer Service - 5.0/5.0 -
They are wonderful with communication and customer service, they kept me informed every step of the way.