Caliber - Waco - South
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
first time I came to pick up my car it was more damaged than when I dropped it off
Customer Service - 0.5/5.0 -
Justin, Jordan, Matt and lady at front desk were always nice and talked calmly but my car was not treated with care and there were always excuses instead of taking responsibility which was frustrating
My Experience - 5.0/5.0 -
Great job very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The only thing I might mention is that it took a bit longer to complete than I had anticipated.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Very satisfied and the customer service was Great. Kudos to Jordan!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took longer then expected to get my vehicle back, but customer service was really good.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional job and very satisfied with repair.
Customer Service - 5.0/5.0 -
Very professional service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did excellent job and the staff is very friendly!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good experience overall.
Repair Quality - 5.0/5.0 -
All appears to be in great shape.
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Jordan and Justin worked very hard to get it right and I appreciate their due diligence throughout the process. Both were very professional and honest in their approach. They worked very hard in keeping me up to date. Thank you gentlemen for your hard work!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fabulous customer service!! Jordan was absolutely professional and friendly! Kept me up to date and explained everything to me! Thanks!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was very good and timely!
Customer Service - 5.0/5.0 -
I would give a 20 if possible!! Jordan was very customer Service oriented!!
My Experience - 5.0/5.0 -
Jordan was amaxibg throughout the whole process!! I am very grateful! The paint job makes my car like brand new! So thankful!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great group of people to work with. Kept me informed throughout the whole process.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Would be a 10, but I’ve never had the opportunity to recommend a bodyshop.
Repair Quality - 4.5/5.0 -
Excellent work, the car looks great. The only point off was for the under hood insulation not installed upon pickup. It causes me to worry about the quality of work on other unseen items.
Customer Service - 5.0/5.0 -
Everyone was very friendly and easy to work with.
Returned Clean
My Experience - 5.0/5.0 -
Extremely satisfied they kept me updated and they were right on target when I need it the car back thank you thank you thank you
My Experience - 5.0/5.0 -
Great service and wonderful customer service overall.