Caliber - Waco - South

4.8 (1,285reviews)
96%
1401 West Loop 340,  Waco,  TX  76712

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,285)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Jordan was great! Kept us up to date every week and never skipped a beat to return a call. Highly recommend!

Customer Service

Amazing!

Returned Clean

My Experience

My van looks as good as new everyone was super friendly.

My Experience

I liked the text message updates about my status. I was never in the dark. Jordan was an awesome worker and a great person. It was a great experience overall. I also liked that I could pickup and drop off my rental very easily.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber did a tremendous job of keeping me apprised through the entire process. Very pleased!

My Experience

Very happy with complete repair process.

My Experience

You have a customer for life!! Jordan and Maggie could not have been nicer. They were professional in their dealings with us, kept us informed every step of the way and showed concern for us. Caliber is fortunate to have such exemplary employees!

Likely to Recommend

Repair Quality

Jordan and Maggie took care of my every need. I received frequent texts and phone calls updating the progress. They are an outstanding company!

Customer Service

Likely to Recommend

First class all the way

Repair Quality

Excellent service, communication and performance.

Customer Service

Very professional and polite.

Returned Clean

My Experience

Job well done at a timely manner. Very professional and always kept me notified.

Likely to Recommend

Repair Quality

Customer Service

Very professional, finished job at a decent time frame.

My Experience

The whole team was amazing, Jordan kept me up to date as to what was going on and the progress on the repairs of my vehicle, and set my expectations appropriately.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Awesome service awesome job thanks Jordan.

My Experience

The moment I step foot in Caliber Collison I felt right at home. Everything is new there and the service is amazing. Jordan the car service employee who took care of my car was great.. I am glad he kept me up to date with my car.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Someone left a dirty handprint on the inside roof of the car and trash and dirty handprints were left in the car

Customer Service

The front desk lady was wonderful and super helpful

My Experience

Likely to Recommend

Repair Quality

Above and beyound communication and updates in text and phone calls every step of the way. The body work was seamless, and my car looks new!

Customer Service

Very friendly! Staff worked well together and help each other speed up the process in office.

My Experience

Jacey was amazing.

Likely to Recommend

Only if exactly necessary

Repair Quality

My car has an issue it didn't have previously with tire mapping....

Customer Service

They were not super friendly as expected