Caliber - Waterloo
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Very professional and friendly. Especially liked the text updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I liked the weekly updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service. Kelley Swope did great! I was advised regularly and had all my questions answered in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
It sure why you have to keep my vehicle for 2 weeks to repair a small scratch on the bumper
Customer Service - 3.5/5.0
My Experience - 0.0/5.0 -
The window and interior were not clean. There's a white substance in many places. The dents were satisfactorily resolved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
You've got my recommendation 100%
Repair Quality - 5.0/5.0 -
I was concerned about the paint not matching but it turned out looking like it just got off assembly line very happy!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So easy to work with. Took the time to answer all my questions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A day after receiving an estimated completion day of a week out, my car was ready. Totally unprepared, but I'm not complaining.
My Experience - 5.0/5.0 -
Very confident employees and the finished product was better than when I bought it!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0 -
They were very communicative during the process
My Experience - 5.0/5.0 -
Great communication and my car looks brand new again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely. Great work and I'm very happy with the quality of repairs.
Repair Quality - 5.0/5.0 -
Caliber kept me up to date with repair progress and did a fantastic repair job. I appreciate the quality of repair work they did for me.
Customer Service - 5.0/5.0 -
Customer service was great. The weekly updates were fantastic.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend anyone to caliber collision without hesitation. We had a great experience.
Repair Quality - 5.0/5.0 -
The car looked phenomenal when we came to pick it up. The car damage was completely fixed and the paint job was flawless.
Customer Service - 5.0/5.0 -
Caliber collision was great from start to finish. They helped us get through the entire process with ease and answered every question we had.
My Experience - 5.0/5.0 -
The interior detailing was a pleasant surprise. Thank you.