Caliber - Waterloo

4.8 (592reviews)
95%
1353 North IL Rt 3,  Waterloo,  IL  62298

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (592)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work was excellent and done in a timely manner. It was complete before the expected time

Likely to Recommend

Repair Quality

Good job fixing damage

Customer Service

Great keeping us updated

Returned Clean

My Experience

We have had other minor repairs regarding body work with them and trusted their team they completed work with in time quoted also was less money then original quote very satisfactory

My Experience

I really needed to get the rust repaired but didn't want to spend thousands of dollars. Thanks for working with me to get a reasonable price on the work! And the car looks great!

My Experience

My Experience

The repair looks grand, and a bonus of cleaning inside and out put the icing on the cake. I enjoyed the update of daily progress, explanations, and the kindness in every employee by phone or face to face!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great customer service. Good overall experience.

Customer Service

Returned Clean

My Experience

I had a great experience with Caliber and with Kelly. My first need of a repair so I was out of my depth, but everything was so nicely explained I felt thoroughly taken care of.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The service was excellent from the beginning to the end I was kept in informed of the process the entire time. Kelly was great to work with and totally professional and friendly. I highly recommend this place.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My truck has a lot of over spray on it.

Customer Service

My truck has a lot of over spray on it.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean