Caliber - Waterloo

4.8 (596reviews)
95%
1353 North IL Rt 3,  Waterloo,  IL  62298

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (596)

My Experience

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Repair Quality

Took 2 months and when I got it home it would not open . Took it to another body that got it open and determined the mechanism was loose and still bent because it was the old one that the just was re used .

Customer Service

When I called them 15 minutes after I left to tell them.it would open he talked to me like I'm stupid, telling me to turn the key a certain way like I haven't owned the truck for 5 years and opened 1000 times and proceeded to tell me " well it worked when he opened it " .

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I could not have been treated more respectfully, both staff members were extremely caring and polite

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My Experience

Tom Schneider makes the experience phenomenal. And Dee was very nice too! Quality of work was excellent! Was ready when promised and I am completely satisfied.

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There are visible fine sanding scratches on the repaired hood under the clear coat. The position of them is consistent with finger pressure on sandpaper.

Customer Service

Returned Clean

My Experience

U’re the only ones I’ll go to from now on & I’ll recommend U to anyone who needs body work on their vehicles.

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I will recommend Caliper to anyone who needs their car/truck repaired.

Customer Service

The I will recommend Caliper to anyone who needs their vehicle repaired

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My Experience

Great job!! Super fast.

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Dee was absolutely exceptional! She was a delight every time i talked with her!

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Some buttons on my steering wheel didn't work, BUT they are scheduling me to get everything fixed. Definitely extremely happy with the work on my vehicle.

My Experience

Liked the whole process from estimate to scheduling repair. Jeep was done on the day they said it was supposed to. They even vacuumed it out thank you.

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