Caliber - Waterloo

4.8 (591reviews)
95%
1353 North IL Rt 3,  Waterloo,  IL  62298

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (591)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great experience!

Repair Quality

Great experience throughout the process.

Customer Service

Every person I talked to was helpful and pleasant!

Returned Clean

My Experience

Friendly, fast and just made it very easy

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for quickly repairing the hail damage and giving the jeep a good clean!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Brady and Tamara made the process of getting my vehicle fixed super easy. Brady was knowledgeable and was able to provide me with an accurate timeline for the process. I would highly recommend the team at the Waterloo Caliber Collision to anyone in need of repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communication. Very friendly staff:)

Customer Service

Returned Clean

My Experience

My Experience

The imperial location office staff is awesome, they went above and beyond for me, I will definitely recommend them to all my family and friends! Thank you so much!

Likely to Recommend

Repair Quality

Good paint, waiting for a couple parts

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied with the repairs and cleaning of my vehicle. Would recommend this shop to anyone.

My Experience

Driver had to be buffed out due to a blemish in the paint job. Small but still needed to be fixed

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really liked the text updated.

Likely to Recommend

Repair Quality

The car looked great when I picked it up.

Customer Service

I was satisfied with the service, but when I went for a verbal estimate, I was quoted $2,000.-2,500. for repairs. When I picked up the vehicle, it was $2,000. More than the verbal est. I would have like to have been called & told it was going to be more. I do not want State Farm billed for work just because they participate with the shop. I will say it was a smooth transaction.

Returned Clean

My Experience

They completed the job quickly and it looks great. Very happy with the service we received.

Likely to Recommend

Yes I will recommend ppl to go there

Repair Quality

Love the place

Customer Service

Great job

Returned Clean