Caliber - Waterloo

4.8 (592reviews)
95%
1353 North IL Rt 3,  Waterloo,  IL  62298

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (592)

My Experience

Very accommodating and fix promptly.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very efficient. Keep informed throughout the whole process. Results were perfect. Great place for vehicle repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

My Experience

My Car looked brand new when I saw it. You kept me up to date on what was happening to the Car. The best part was I got the car back 2 days early. Yea

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We are very satisfied with work that Matt Cook and caliber did to the truck. I will definitely recommend you to my friend and family. 5 stars to you.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Caliber did excellent work on my vehicle and completed repairs well before the estimated completed date. They also answered any questions I had in a timely manner.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They kept me up to date the entire time and were quick and very friendly.

Customer Service

I received texts to keep me updated through the entire process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Quick turn around and great communication throughout!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very friendly and I greatly appreciated the updates

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service was seamless! Kelly at the front desk communicated to process very effectively. I would suggest this service to anyone that needed this service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The service and care given to repairs is really second to none. Sadly, I have had to have my car repaired several times, and I couldn’t be any more pleased with the service I have received. You can tell that there is a great deal of pride that goes into the completion of repair jobs. I am truly grateful and very thankful to everyone.

Likely to Recommend

Repair Quality

Beautiful job. The quality of the work is second to none! Great job!

Customer Service

Very polite, considerate people!