Caliber - Waterloo
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kelly was so helpful always checked into what ever question I had about my car Very pleasant to talk to.
Customer Service - 5.0/5.0 -
Kelly was so helpful always checked into what ever question I had about my car Very pleasant to talk to.
Returned Clean
My Experience - 5.0/5.0 -
Thank you. Looks great!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Wiper on back is jot working correctly since car has been fixed
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend to everyone I know who needs repairs.
Repair Quality - 5.0/5.0 -
Great job, price and people.
Customer Service - 5.0/5.0 -
I had to leave my car for about a week due to not having the deductible. They were perfectly ok w/me leaving it there. No issues at all.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I loved all the updates I got through text and my car got fixed so fast! Thank you!
My Experience - 5.0/5.0 -
When pick up on October 13,2025 the truck looks great from the repairs and the color matching with the rest of the vehicle looks perfect match. I appreciate the clean interior was wonderful
My Experience - 5.0/5.0 -
The receptionist was excellent. She communicated very well re:the progress, she knew all of the answers to my questions and she represented the business as if it was her own. Customer service was a 10+!
My Experience - 5.0/5.0 -
My car looks AMAZING! and I’m almost 100% positive that you guys washed my car and I was not expecting that and that was an amazing plus! Thank you guys so much for your amazing work! I would 100% 10/10 recommend you to anybody
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
When I got my truck back my windows were washed with a dirty rag. I tried cleaning them for an hour after the rain that’s what worked. Please let them know not to use dirty rags on your windows. It’s very frustrating because I keep my truck clean very clean I usually go to the car wash at least two times a week, I have never had dirty windows before I was pretty upset about it besides that everything else was good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy with the work done on my truck
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great work from yiu guys!
Customer Service - 5.0/5.0 -
Always happy with their work ❤️
Returned Clean
Likely to Recommend - 5.0/5.0 -
Fair and accommodating place to deal with.
Repair Quality - 5.0/5.0 -
They did a great job and kept me updated though out the repairs.
Customer Service - 5.0/5.0 -
Very accommodating and informative during the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall Caliber provided great communication throughout the process. I rarely found myself wanted to call and find out the status. Very friendly staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great! Reliable, efficient, communicate, do quality work. Painless and quick. Great experience and highly recommend them!