Caliber - Wausau
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very timely
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy with the decisions the general manager made throughout this process!!! Kyle did fantastic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the general manager was absolutely wonderful to deal with and he kept us very informed as to the stages of our truck!
Customer Service - 5.0/5.0 -
see comment before this
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a very good job and touched up some scratches and did not charge me for them
Customer Service - 5.0/5.0 -
They did a very good job and touched up some scratches and did not charge me for them
Returned Clean
My Experience - 5.0/5.0 -
Excellent job. Like new. Even detailed the whole car inside & out.
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend.
Repair Quality - 5.0/5.0 -
Like new condition
Customer Service - 5.0/5.0 -
I was kept updated on repairs throughout the process.
Likely to Recommend - 5.0/5.0 -
I've already told several people
Repair Quality - 5.0/5.0 -
Quality of work is excellent!
Customer Service - 5.0/5.0 -
The staff kept me updated every step of the way. Even delivered my vehicle to my home when completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kudos to Leslie, who went out of the way to communicate with us! She has such a friendly and reassuring voice.
Returned Clean
My Experience - 5.0/5.0 -
Very efficient and well done. Paper work and lots of details taken care of by insurance company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Seems well done
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was my first accident in my Range Rover and Caliber made the insurance process super easy while working with a rental company. Every time Caliber was supposed to update me on the repair process I was always informed and I could always get ahold of my point of contact. I was distraught about the damage to my car but Caliber restored my love of my beautiful Range Rover.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly and helpful staff
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0 -
Great place to trust
Repair Quality - 5.0/5.0 -
Beautiful job
Customer Service - 5.0/5.0 -
Very nice
Likely to Recommend - 3.5/5.0 -
My biggest concern is how long it took and lack of communication throughout the process.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Communication could have been better at the beginning. Was told it would be 1 week to fix and took 2 weeks.
My Experience - 5.0/5.0 -
Did a great job and kept me updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0 -
Apologized for taking so long due to situation beyond their control and covered the remaining days to cover my rental car that my insurance did not cover
My Experience - 5.0/5.0 -
Very professional