Caliber - Wausau
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Prompt service. Great communication during the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Will recommend to anyone
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Had to take all my tires off didn’t tell me my wheel bearings are going bad my 1 tire was almost bald had a wheel bearing snap 2 days after getting it back
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision made it easy and simple for me to drop off my car. Leslie was amazing and very efficient about making to sure to keep me updated on my car. They did a flawless job of getting my driver side passenger door fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
gap between the hatch and bumper uneven, I fixed it,
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Fog light still scuffed passenger window has a gouge or scratch interior damage by passenger window that was fixed, my exhaust is louder and has a rattle. I am not happy and wouldn't recommend caliber collision to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for the excellent work and communication thru out the process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
It was very good service getting more than what was asked for. The wheel well liners were put on incorrectly. Since I had gotten more than I asked for I just put them on correctly by myself. And the one dent was not quite formed correctly with bondo as you can still see it. But other than that the service was great and everybody was very helping.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Most definitely will recommend your business.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Really appreciated getting the updates.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Took 5 months and 4 days
My Experience - 5.0/5.0 -
They did an excellent job. My car looked like new when I got it back It’s frustrating when you only have one car and they don’t have loaners but I managed!!
My Experience - 0.0/5.0 -
You told me it would take 2 weeks for hail damage repair, you had my car for 7 weeks, my car was driveable why weren't you honest with me? You claim you were short staffed, that's not my problem, you could have back up my appointment. Poor time management poor appreciation for the impact to me on your lack maintaining schedule. My wife picked up her car yesterday, I'm out of town on business so I haven't seen the car yet.
My Experience - 5.0/5.0 -
I was very satisfied with the repairs in addition, my truck interior had been cleaned. The staff was very professional and regularly communicated the status/progress.
My Experience - 5.0/5.0 -
Sounded like they were short handed on actually working on the car. From start to end the end date kept changing weeks after weeks. The one part I like the most about the experience was the communication via text about any updates.
Likely to Recommend - 3.0/5.0 -
Wait time was long
Repair Quality - 4.0/5.0 -
Communication via text about car updates was great. Estimated time frame kept changing weeks after weeks. Seemed like thiere wasn't enough workers.
Customer Service - 5.0/5.0 -
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