Caliber - Waxhaw
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
The repair/mechanics and their communication 10/10 but the front desk is 3/10
Returned Clean
My Experience - 5.0/5.0 -
The whole staff from the ladies up front and working with Dru were excellent. Explained everything and kept us up to date throughout the whole process. Great Team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was super courteous and professional. Dru handled my car and let me know exactly what was going on throughout. Front desk was very receptive and a pleasure to deal with.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good service..thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
recommend Caliber only if you have the time and willing to put up with having to call and visit them to get correct and adequate information about your work.
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Good job but, process was stressful.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car was fixed, and the customer service was OK. I was told that this would only be a one day job but I think there was a little bit of miscommunication, but everyone that worked there was very very nice and very helpful and clearing it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good to keep the up date calls coming in.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very easy experience
My Experience - 5.0/5.0 -
Heather was awesome and very communicative from beginning to end! Friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience has been excellent. From start to finish. My truck looks great, like it never even happened. Also appreciate you proactively reaching out to keep me informed throughout my repair.
Likely to Recommend - 5.0/5.0 -
I would most definitely recommend you.
Repair Quality - 5.0/5.0 -
The entire experience was excellent. I am very satisfied with the repair.
Customer Service - 5.0/5.0 -
Excellent experience all around!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and transparent. I appreciated the flow of information.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good